on 08-30-2007 4:43 PM
Hi SD consultants,
I want to know
What is Re billing type and how we will maintain returns for the orders that is already created i.e. cancelled orders. Can any one explain me about the scenario in full.
Thanks in advance,
warm regards,
Pradeep
This scenario occurs when the customer returns a particular product previously purchased and requirs a credit.
Process is as follows :
Invoice( CReated with reference to ) --> Create Returns Sales order RE-> Return Delivery -> Credit for returns.
Thanks
Amruta
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Hi Pradeep,
The return document is always created with reference to a previous sales order thru which delivery was made.
So create Returns Sales order RE with reference to your previous order->Do a Return Delivery & Post goods receipt-> Give Credit for returns.
Now if you go and check the document flow in your sales order, you will get all the links to your previous sales order for tracking.
Thanks
My problem is solved
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returns order is RE, delievry type is LR, billing type is RE..
Ramki
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