Table to find d relationship between ticket number and ext notification no

[Former Member]

dear sir ,

while creating the support message from help menu it will generate the external notification number as well as ticket number both are same but while creating frrom crmd_order it will generate only ticket number .. so now i want to table where they mapped between two fields ticket number and notification number .. please reply

regards,

kumar

[Former Member]

Hi Kumar,

Goto Crm_dno_monitor tcode and here configure the layout.....

Select the column external ref no and notification no...you get both the no.s as req.

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