New Document Address Number

[Former Member]

Hi All-

We are on SRM 5.0, SP6 Ext classic scenario. Every time we create a Shopping cart with an existing Ship to Address number, the system generates a new document address number in SRM even though the address number and the address already exist in SRM.

I am not sure if this happens standard in SRM 5.0 or is it due to some custom development on our system. I am aware that this was an old Issue and there were OSS notes related to it:

Note 570543 - Creation of document addresses

Note 718206 - Copy template: New address number for delivery address

Can somebody confirm if they are seeing the same behaviour on their SRM 5.0 system? If yes, i can go ahead and create an OSS message and keep you guys updated.

Thanks,

Sundeep

[Former Member]

Hi Sundeep,

We are using SRM 5.0 , SP7 and it is not creating new address number whenever we create new shopping cart.

But it is creating new address numbers whenever some changes were made to the business partners.

Rgds,

Teja

[Former Member]

Sundeep,

Check these notes

0000935943 SAP BP: BUPA_ADDRESS_ADD: Create address with address usage

0001022048 BBPSC03: Ship-to address gets cleared off

Thanks,

Sreedhar