Customer should uplod in GTS server-URGENT

[Former Member]

Hi Gurus,

We are missing customers in GTS that is causing incomplete documents. Reason we did not load all the customers from ECC to GTS.

We have two interfaces running for customers

Real time customer interface is pushing all FES customers to GTS. Another one is for Non FES customers created directly in ECC.

Some times customers are created in ECC using XYZ accounting group. GTS customer interfaces can?t pick up end consumers that are created directly in SAP.

If any of the orders using old customer which we did not transfer to GTS is causing technically incomplete documents. We are cleaning them manually pushing customers from ECC to GTS first and transfer the order again using GTS plugin .

Thanks

[Former Member]

Hi Sitanshu,

Have you made any changes to your old customer master data? If Yes, then this customer will undergo SPL check. Then you have check why BP is blocked.

You haven't changed customer master data and SPL screening has been performed earlier,and this BP is key customer then you can put this customer in to Positive list. So that you can avoid SPL Screening again and again.

I have couple of questions for you to answer this question.

1) Did you transfer customer to GTS ?

2) What are the services are you using in GTS?

3) Are you generating Commercial invoice from GTS?

4) For your sales order type, What is corresponding document in the GTS?

I will be able to give you solution for this problem, because problem could be any where.

Best, Sudhaka reddy

[Former Member]

1-No customer transferred to GTS, how to do?

2-Compliance,customs mgmt and Risk mgmt.

3-No but how to create in GTS?

4-Sales order typs has assigend to GTS document type.

Thanks

Sitanshu

[Former Member]

Check if Program ZXSLLLEGPARR3U01 has some filters for transferring the customers from the backend system.. This program is the user exit (function module EXIT_SAPLSLL_LEG_PARR3_001) for transferring customers