Download Manager - failing with error 400 Bad Request

[Former Member]

Each time I try to download some patches from the download basket I get this error: The request failed: 400. Download Manager says the files are Partially Downloaded but the downloads never complete (they just cycle round one after another attempting each download before failing). The connection to SAP ssems to be made correctly (see trace file extract below)

I'm running JRE version 1.4.2_12; download manager ver 2.1.130. I've tried uninstalling & reinstalling JRE & download manager (numerous times). Does anyone have any suggestions about what might be the cause?

Thanks, Chris

PS - This is the relevant part of the trace file:

24-Aug-2007 09:29:06 Opening connection to 'https://smpdla.sap.com:443/00000084/217/KGPHA68.CAR?object_id=011000358700000405252007E&filepath=00000084\217\KGPHA68.CAR&uid=S0003245349'

24-Aug-2007 09:29:06 Sending request to SAP Service Marketplace Server (no tunneling)

24-Aug-2007 09:29:13 A response was received from the SAP Service Marketplace Server.

24-Aug-2007 09:29:13 Response received: 400 Bad Request

24-Aug-2007 09:29:13 Response Http Headers:

24-Aug-2007 09:29:13 Server=AkamaiGHost

24-Aug-2007 09:29:13 Mime-Version=1.0

24-Aug-2007 09:29:13 Content-Type=text/html

24-Aug-2007 09:29:13 Content-Length=340

24-Aug-2007 09:29:13 Expires=Fri, 24 Aug 2007 08:28:49 GMT

24-Aug-2007 09:29:13 Date=Fri, 24 Aug 2007 08:28:49 GMT

24-Aug-2007 09:29:13 Connection=close

24-Aug-2007 09:29:13 Response code: 400

24-Aug-2007 09:29:18 Notifying subscribers of download state ...

24-Aug-2007 09:29:18 The download has terminated ...

24-Aug-2007 09:29:18 getUserProxy: true

24-Aug-2007 09:29:18 getEffectiveProtocol: http

24-Aug-2007 09:29:18 detected: http / https w/o proxy request

24-Aug-2007 09:29:18 SMPResponse::sendRequestNormal

24-Aug-2007 09:29:18 Opening connection to 'http://service.sap.com:80/~form/download_basket?_MODE=OBJECT_VERSION&OBJID=011000358700000485532007E&'

24-Aug-2007 09:29:18 Sending request to SAP Service Marketplace Server (no tunneling)

24-Aug-2007 09:29:25 A response was received from the SAP Service Marketplace Server.

24-Aug-2007 09:29:25 Redirecting to 'https://WEBSMP108.SAP-AG.DE/~form/download_basket?_MODE=OBJECT_VERSION&OBJID=011000358700000485532007E&'...

24-Aug-2007 09:29:25 getUserProxy: true

24-Aug-2007 09:29:25 getEffectiveProtocol: https

24-Aug-2007 09:29:25 detected: http / https w/o proxy request

24-Aug-2007 09:29:25 SMPResponse::sendRequestNormal

24-Aug-2007 09:29:25 Opening connection to 'https://WEBSMP108.SAP-AG.DE/~form/download_basket?_MODE=OBJECT_VERSION&OBJID=011000358700000485532007E&'

24-Aug-2007 09:29:25 Sending request to SAP Service Marketplace Server (no tunneling)

24-Aug-2007 09:29:25 A response was received from the SAP Service Marketplace Server.

24-Aug-2007 09:29:25 Response received: 200 OK

24-Aug-2007 09:29:25 Response Http Headers:

24-Aug-2007 09:29:25 Date=Fri, 24 Aug 2007 08:29:02 GMT

24-Aug-2007 09:29:25 Server=Microsoft-IIS/6.0

24-Aug-2007 09:29:25 Content-Type=text/plain

24-Aug-2007 09:29:25 Content-Length=44

24-Aug-2007 09:29:25 getUserProxy: true

24-Aug-2007 09:29:25 getEffectiveProtocol: http

24-Aug-2007 09:29:25 detected: http / https w/o proxy request

24-Aug-2007 09:29:25 SMPResponse::sendRequestNormal

24-Aug-2007 09:29:25 Opening connection to 'http://service.sap.com:80/~form/download_basket?_MODE=DOWNLOAD_START2&OBJID=011000358700000485532007E&_VERSION=2.1.130&'

24-Aug-2007 09:29:25 Sending request to SAP Service Marketplace Server (no tunneling)

24-Aug-2007 09:29:25 A response was received from the SAP Service Marketplace Server.

24-Aug-2007 09:29:25 Redirecting to 'https://WEBSMP209.SAP-AG.DE/~form/download_basket?_MODE=DOWNLOAD_START2&OBJID=011000358700000485532007E&_VERSION=2.1.130&'...

24-Aug-2007 09:29:25 getUserProxy: true

24-Aug-2007 09:29:25 getEffectiveProtocol: https

24-Aug-2007 09:29:25 detected: http / https w/o proxy request

24-Aug-2007 09:29:25 SMPResponse::sendRequestNormal

24-Aug-2007 09:29:25 Opening connection to 'https://WEBSMP209.SAP-AG.DE/~form/download_basket?_MODE=DOWNLOAD_START2&OBJID=011000358700000485532007E&_VERSION=2.1.130&'

24-Aug-2007 09:29:25 Sending request to SAP Service Marketplace Server (no tunneling)

24-Aug-2007 09:29:26 A response was received from the SAP Service Marketplace Server.

24-Aug-2007 09:29:26 Response received: 200 OK

24-Aug-2007 09:29:26 Response Http Headers:

24-Aug-2007 09:29:26 Date=Fri, 24 Aug 2007 08:29:03 GMT

24-Aug-2007 09:29:26 Server=Microsoft-IIS/6.0

24-Aug-2007 09:29:26 Content-Type=text/html

24-Aug-2007 09:29:26 Content-Length=2416

24-Aug-2007 09:29:26 Number of URLs: 1

24-Aug-2007 09:29:26 Description lines: 56

24-Aug-2007 09:29:26 Adding HTTP1/1 Header: Range: bytes=0-*

24-Aug-2007 09:29:26 getUserProxy: true

24-Aug-2007 09:29:26 getEffectiveProtocol: https

24-Aug-2007 09:29:26 detected: http / https w/o proxy request

24-Aug-2007 09:29:26 SMPResponse::sendRequestNormal

24-Aug-2007 09:29:26 Opening connection to 'https://smpdla.sap.com:443/00000085/652/KGPHA69.CAR?object_id=011000358700000485532007E&filepath=00000085\652\KGPHA69.CAR&uid=S0003245349'

24-Aug-2007 09:29:26 Sending request to SAP Service Marketplace Server (no tunneling)

24-Aug-2007 09:29:33 A response was received from the SAP Service Marketplace Server.

24-Aug-2007 09:29:33 Response received: 400 Bad Request

24-Aug-2007 09:29:33 Response Http Headers:

[Former Member]

Yes - I've checked the address w're pointing to & have rechecked several times with our network people re: the proxy.

The trace seems to show that we're certainly making the initial connections to SAP OK - it just gives up after a few redirections.

Chris

[Former Member]

Thanks for the reply Barry - unfortunately I tried this but no joy yet.

Any other ideas?

Chris

[Former Member]

are you pointing to service.sap.com?

There's no Proxy server issues?

[Former Member]

Chris

I would suggest deleteing the basket contents and trying again.

I had this issue before and the above fixed it.