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Error connecting to the webclient

Hi,

When I try to connect to the webclient on our CRM 5.0.

I get the error "Service cannot be reached" error code 403 and reason forbidden.

I have activated the infotype IC Webclient-profile to the organisational unit that my user is in.

How come it still doesn't work?

/Kind Regards

Michael

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Former Member
Former Member replied

Michael,

The /sap/bc/bsp/sap/ic_base has to be activated for sure, the ic_base application is the starting point and the actual framework of the webclient.

Following are required to run (not 100% sure and might be incomplete)

/sap/bc/bsp/sap/crm_ic_dt_rep

/sap/bc/bsp/sap/public

/sap/bc/bsp/sap/sam_notifying

/sap/bc/bsp/sap/sam_sess_queue

/sap/bc/bsp/sap/system

/sap/bc/bsp/sap/system640

Following are optional, depeding on the scenarios you need in your webclient

/sap/bc/bsp/sap/crm_bsp_frame if you use PCUI application in the webclient

/sap/bc/bsp/sap/cm adn cm_viewer if you use content management

/sap/bc/bsp/sap/crm_ic_wf_doc if you use the workflow inbox in the webclient

See 'best practices'->crm webclient on help.sap.com, in the building block document all services are listed (if I'm correct).

All these should at least solve the 'Service cannot be reached' error, however it's very strange that reason forbidden is also mentioned...

Reward points if helpful...

Regards,

Joost

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