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Issue with RWB Communication Channel Monitoring

Former Member
0 Kudos

Hi All,

I am getting a error in RWB >> Communication Channel Monitoring.

I deactivated the receiver JDBC adapter, and now when I activate it, in the RWB it shows <i><b>'Channel started but Inactive'</b></i> I tried to start and stop the channel and also activating and deactivating the channel. But no success, it keeps showing <i><b>'Channel started but Inactive'</b></i>. Pls advice....

XIer

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
0 Kudos

Hi XIer,

Ideally adapter status should be in green when it is up and running..

if it not then..

1. check the status in ID. It should be in active state.

2. check the status in RWB .It should be in green. I not check that your adapter got activated without any cache error.

3. Do a CPA Cache Refresh.

former_member181962
Active Contributor
0 Kudos

Did you activate your changes in ID?(I do not mean Changing the status to Active).

Regards,

Ravi

Former Member
0 Kudos

Yes I did all those steps

justin_santhanam
Active Contributor
0 Kudos

XIer,

Whats ur channel status in ID. If you activated the changes then check for Cache status.

Best regards,

raj.

former_member214364
Active Contributor
0 Kudos

Hi Xler,

if Short log is "Channel Started but inactive" and status is Yellow flag it means this channel hasn't received any message so far.

This channel status will change to active once you send a message throught it.

So send a message and see status then you can find Active status.

Cheers,

Jag

justin_santhanam
Active Contributor
0 Kudos

Hello,

Check your Channel status in ID.

Best regards,

raj.