Editing email address under Forum > My Questions

[Former Member]

Hi,

I successfully changed my email address on my business card but for some reason, the system will not let me edit my email address under Forum > My Questions for the purpose of receiving email notification of replies to post. Any ideas? Thx in advance,

Jim

[michael_goeck · Accepted solution]

Hi James,

you just need to edit your email address under "My Profile" -> "Update Profile". The forums and the portal share the same user store, so your email changes are also valid for the forums. You cannot change any user information through the forum control panel.

If the changes don't work in the forums immediately, it's probably because of some cache.

Regards,

Michael

[Former Member · Accepted solution]

Michael,

I clear my cache under Internet Options > Delete Files > Delete Temp. Internet Files and Offline Content. Closed and reopened the IE browser and I still get a different email address under the Watch Message > Edit Profile vs. My Profile > Business Card. They are different. Any other ideas?

Jim

[michael_goeck · Accepted solution]

Hi James,

actually I meant the server-side forum and/or user management cache

I cleared the user cache now, perhaps the changes are already there, otherwise I have to ask you to wait for some hours until your changes are "synchronized".

Thanks & regards,

Michael

[Former Member · Accepted solution]

Michael,

Yes, I understand.

It is working now. Thank you for resolving this.

Jim

[Former Member]

Forgot to assign points.