Cross Catalog Search

[Former Member]

Hii,

We are using SRM 5.0 and CCM 2.0. We are trying to find a item through cross catalog search from the Internal Catalogs. But the cross catalog search is not working.

I am getting the following error.

Service cannot be reached.

URL http://pdcnsapd02.vzbi.com:8001/sap/bc/gui/sap/BBP_OCI_AGENT/! call was terminated because the corresponding service is not available.

In SICF, The service /default_host/sap/bc/gui/sap/its/bbp_oci_agent service is active.

I made all the settings required for Cross catalog search.Please guide me, how to make this work.

Pradeep

[Former Member]

Hi Pradeep,

Check the Note 851106 - Search in catalog from SRM leads to "Service not reachable"[/b] it may be help you

I hope this helps you.

Please reward points for helpful answers

José Luis D.

[Former Member]

Hi Delgado,

Thanks for the Reply.As, we have lot of problems, we are not using the Cross catalog Search .But my general Catalog Search is also not working, I go to some Internal Catalog and try to find an item using description or Product group etc, but I am getting the message as

No Products Found.

For the characteristics I am using I maintained the search options in the Catalog Authoring tool, even then I am not able to find the Items.

Can you please some one suggest me, how to solve this problem.

Pradeep

[Former Member]

Hi Pradeep,

The problem in most of the cases is with the TREX version and patch, I suggest to update your version of trex to the latest available patch from the service marketplace, after that publish the catalog and check again.

I hope this helps you.

Regards,

José Luis

[Former Member]

Hi Delgado,

I checked with my Basis, we are using the Latest TREX VERSION and PATCH it seems. Is there anything other I need to check.

Pradeep

[Former Member]

Hi

<b>Please have a look at the following SAP OSS Note, which will help -></b>

Note 851106 - Search in catalog from SRM leads to "Service not reachable"

Note 1027111 - Incorrect parameters in URLs for Integrated ITS

Note 1023487 cross-catalog-serach in portal opens up a duplicate window

Note 973594 Cross Catalog Search - Configuration

Note 894717 Items from Cross Catalogs Result does not appears in step 2

Note 803731 Cross-category search returns no result

Note 847137 OCI, cross-catalog search: detail display

Note 996885 Cross Catalog Search - Timeout while accessing MDM Catalog

Note 1023487 cross-catalog-serach in portal opens up a duplicate window

Note 1020025 Item detail display in Cross Catalog Search

Note 1027352 Item detail display in Cross Catalog Search

<b>Other related links -></b>

Do update me as well.

Regards

- Atul