CPH data in Service Level Reporting

[Former Member]

I have seen other posts from last year with people struggling with the same issue I am now having but no answers yet.

I am trying to include the Standardized Response Time (MTE=Availability_StdRespTime) in my SLA report. I have gone through all the setup for CPH and there is a data collection scheme and actual data available in RZ23N.

Now in the Solution Manager Service Level Reporting Setup I can not select the proper segment/context/object/attribute. In the dropdown it proposes segment/context/object for things I am not even keeping in the CPH, such as "Outbound IDoc SAP: All IDocs 7 days" but not the things I have in the CPH.

Am I missing something or is the CPH functionality in Service Level Reporting really not available. Thanks to all.

[Former Member]

Select Monitoring system CEN or Solman. You can find "Monitoring System" tab in "system availablity-CCMS-Ping Based"