Showing custom fields in CRM_DNO_MONITOR

[former_member317191]

We've added custom fields to the detail screen of CRM_DNO_MONITOR. Now we also want to show some of those fields in the ALV grid. How to do this?

Note 671028 says this wasn't possible due to "a missing Badi" but we have the support packages that fixed that. Unfortunately, the note doesn't say which Badi, which method and how to use that method. I'm guessing it's Badi CRM_DNO_MONITOR, method UPDATE_LIST, but there is no documentation with the Badi.

Any help appreciated!

[Former Member]

Dear Filip,

There is a BAdI CRM_DNO_MONITOR available. By using the

methods of this BAdI it should be possible to implement the requested

functionality.

1. how documents are linked.

Method UPDATE_LIST of BAdI CRM_DNO_MONITOR provides the possibility to

enhance the result list with customer fields and to fill the customer

fields. To determine the documents in the document flow you can use the

function module CRM_DOC_FLOW_READ_OB.

2. representing the function.

As I understand you correctly you want to display the function of the

current Employee Responsible in order to display the current situation

of a change document. The question for me is why do not you use the user

status to display the current state of the document? If this is not pos-

sible from business point of view you can use method UPDATE_LIST to dis-

play aslo the function of the current partner.

3. overdue buckets.

In standard in the result list only the date type SRV_CUST_END ("End

customer requirement") is displayed. This means that you have two possi-

bilities:

-> You can enhance the current date profile of the change request trans-

action types by adding also the date type SRV_CUST_END. Then this

date would be displayed in the list and you can sort the change re-

quests accordingly.

-> Second possibility would be to use method UPDATE_LIST again to dis-

play the date types that you already have in the date profile.

I hope that I could help you at least a little bit with the given infor-

mation. I am sorry that I cannot give you more details than the one provided above.

Regards

Amit