ERROR unkown hostname dmx1 -JOB_RSUPGCUA_PROD upgrade ECC6

[Former Member]

Hi did anyone faced this problem before ?its saying my host name is wrong which files is it checking ?any ideas

ERROR :unknown hostname dmx1

the message server of your SAP system is not running or the hostnames known by the message server are wrong.BATCHJOB RSUPGCUA111 FAILED SEVERE ERROR calling CUA GEN FAILED

i have checked the sap system is running .below is the phase log file:

1 ETQ201XEntering upgrade-phase "JOB_RSUPGCUA_PROD" ("20070811083103")

2 ETQ367 Connect variables are set for standard instance access

4 ETQ399 System-nr = '00', GwService = 'sapgw00'

4 ETQ399 Environment variables:

4 ETQ399 dbs_ada_schema=SAPDX1

4 ETQ399 auth_shadow_upgrade=0

4 ETQ399 SQLOPT=

4 ETQ260 Starting batchjob "RSUPGCUAGEN111"

4 ETQ010 Date & Time: 20070811083103

4 ETQ260 Starting batchjob "RSUPGCUAGEN111"

4 ETQ230 Starting RFC Login to: System = "DX1", GwHost = "dmx1", GwService = "sa

pgw00"

4 ETQ359 RFC Login to: System="DX1", Nr="00", GwHost="dmx1", GwService="sapgw00"

4 ETQ232 RFC Login succeeded

4 ETQ233 Calling function module "SUBST_START_BATCHJOB" by RFC

2EETQ235 Call of function module "SUBST_START_BATCHJOB" by RFC failed (error-sta

tus "27")

2EETQ261 Start of batchjob "RSUPGCUAGEN111" failed

1EETQ203 Upgrade phase "JOB_RSUPGCUA_PROD" aborted with errors ("20070811083105"

)

[former_member189546]

Hello,

The cause of the problem is that the host is unknown.

Please refer to the information of

note #96317 Host names during R/3 upgrade, tips & tricks

To provide SAPup the right hostname you would need to execute

the command "SAPup set stdpar". Once this has been done upgrade

should move foward.

regards,

John Feely

[hannes_kuehnemund]

Dear Tsungy Tadinos,

there are two ways, SAP tries to get the hostname.

1) by calling the os command 'hostname' or

2) by checking the file /etc/hosts

What does 'hostname' say, and what is the content of /etc/hosts?

Thanks,

Hannes Kuehnemund

SAP LinuxLab

[Former Member]

hi

I have checked the hostname in etc hosts and its dmx1 which is ok.

if i type in hostname in the command line its also brings out the dmx1 which is also ok.

So i dont understand why it doesnt like the hostname anyone as it has been working with that since i started the upgrade.

where else should i check?

[hannes_kuehnemund]

Does the hostname entry in /etc/hosts point to the real ip address or to 127.0.0.2?

In case it is 127.0.0.2, please enter the correct ip address, e.g. 10.1.1.1

Thanks,

Hannes

[Former Member]

hi

yes it points to the correct ipaddres.i can even do a hostname ping and get the correct reply .

[Former Member]

Hi Hannes,

Iam also having the same problem - Unknown hostname xxxxxx.

I checked in /etc/hosts file, there is a correct entry for this host. I dont know still where to check. Everywhere i checked , seems to be allright. Its a windows host.

Any suggestions?

Regards,

Mohan.

[Former Member]

I am also getting this same issue, could you please let me know if you already resolved this issue. if yes then how?

Thanks,

Prabhat