offline approval--inbound process

[Former Member]

Hi

When I approve the shopping cart through the 'approve' link in the email, the shopping cart status still remains as 'awaiting approval' where as in the approval preview I can see it as approved by WF-BATCH.

The workflow remains in 'in process' status and is not getting completed.

Your comments and thoughts on this are highly appreciated.

Thanks

Rajeev

[masa_139]

Hello Rajeev,

Please check FAQ for workflow troubleshooting.

<a href="https://wiki.sdn.sap.com/wiki/display/SRM/SRMBusinessWorkflow">https://wiki.sdn.sap.com/wiki/display/SRM/SRMBusinessWorkflow</a>

Check the SC status in BBP_PD transaction and some related errors in SM58 and ST22.

Regards,

Masa