Web Interface for request form and create customer

[Former Member]

Assume that KKT is the team who creates customer in SAP, when the end users has a requirement for creating customer in SAP

They will fill an online form and send it to KKT team and KKT team will create a customer in SAP as requested by end user.

What is the best way of achieving this functionality in an integrated way?

What is best technology for building an online form? (Is this going to be BSP or IVIEW in EP)

What is the best way to achieve this functionality?

Is there anyway integration of workflow is going to help me in this regard

//vinay

[amolgupta · Accepted solution]

hi Vinay,

<b>OFFLINE SCENARIO</b>

you can create an offline"interactive form" and give it to the customer.

the customer can fill it, save it, mail it to the KKT team.

<b>ONLINE SCENARIO</b>

the KKT team uploads the pdf file received from the end user, checks it.

if found appropriate, submits it(stored in the backend)

<b>We are having somewhat similar requirements.</b>

we have one more level above the KKT team.

SAY, after the KKT team submits it, a workflow is triggered.

then there is one authority above the KKT team, who will further approve it.

regards,

-ag.

[Former Member · Accepted solution]

Hi Amol,

I am interested in knowing more about online scenario, Its interesting.

I am interested in knowing what technologies are involved this.

Should we need Adobe interactive forms

or iviews in EP

or BSP pages?

//Vinay

[amolgupta · Accepted solution]

hi,

i am working on "interactive forms". so i can very well discuss this in detail with you.

Your scenario quite matches requirements of our clients.

what happens here is that the "offline" form can be filled and saved.

when you upload the form, all the data in the form can be extracted from it.

(when you upload the form, the data in the form becomes available in the Context)

<b>FOR INTERACTIVE FORMS U NEED :-

check the following points

(this is an old version of requirements but still will help)</b>

<b>2-1</b> <b>The SAP NetWeaver Developer Studio</b> (Support Package Stack 11) including Adobe LiveCycle Designer (forms design tool) is installed on your computer.

<b>2-2</b> You have access to the <b>SAP J2EE Engine</b> (Release 6.40). (Note that you can download an evaluation version (Sneak Preview SAP Web Application Server 6.40 Java) from the SDN Download Area at https://www.sdn.sap.com/sdn/downloadarea.sdn.)

<b>2-3</b> <b>Adobe Reader 7.0.x</b> is installed on your computer.

<b>2-4</b> The <b>Active Component Framework (ACF)</b> of the Interactive Forms integration is installed on your computer. With SP Stack 11, calling a Web Dynpro application that includes a PDF form for the first time should automatically install the ACF in the background. If you experience

difficulties that may be related to the frontend installation, please see SAP Note 766191 on the SAP Service Marketplace for manual installation.

<b>2-5</b> The<b> Adobe document services</b> are configured on the SAP J2EE Engine you are using. To access the Installation and Configuration Guides for Adobe document services, go to http://service.sap.com/nw04installation &#8594; SAP Web AS &#8594; SAP Web AS 6.40 SR1 and Related Documentation &#8594; Adobe Document Services.

<b>2-6</b> <b>Basic knowledge of developing Web Dynpro applications</b>. For helpful information about Web Dynpro, go to https://www.sdn.sap.com/sdn/developerareas/webdynpro.sdn?node=linkDnode6-2.

CHECK THIS TUTORIAL

https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/4fd2d690-0201-0010-de83-b4fa0c93...

regards,

-ag.