return document

[Former Member]

Hii gurus,

I have a case where, the statusof the return delivery document is (being processed).the status overview says that the delivery Documnet is ( not invoiced).

Though the credit memo request and credit memo statuses are complete.

Is this because the credit memo request is created with reference to the preciding billing document but not with the reference to the return delivery document?

Is the status of any document pertaining to the status of the preceding and subsequent document or it is based on the incompletion procedure?

rewards assured

[Former Member]

Hi,

The cause of the issue is the customizing in copy control between your order types.

The field Pos./neg. quantity should be '+' at item level instead '-'

. Please have a look at F1-help for this field.

If it is set '+', the PLMIN field in the document flow table VBFA will

be also '+'. The PLMIN field of VBFA is needed in order to calculate

the open quantity. With the correctly calculated open quantity

the status will be 'complete'.

Please check this with new process i.e create a new return and later

on delivery after making changes at copy control.

Also please have a look the atteched notes for further information.

427059 Correction report: order document flow - set up delivery

323048 Sales order 'in process' although delivered+billed

I hope I could help you with this information.

Regards,

Murali

[Former Member]

hi Murali,

Very sorry but i dont have much idea on th VBFA and copy control with respect to the problem.

Can you explain me

[Former Member]

hi moti,

VBFA is for table for document flow.

regards

sriram.