Freight Value not displayiing in sales order

[Former Member]

Hello Everyone....

I am not able to create a returns for particular customer.....in the header conditions, the freight conditions displays but when i enter the frieght rate ...it will not take that into consideration..it will display value as 0 ....any suggestions...

Thanks in advance.

[Former Member · Accepted solution]

Any value for the condition type that you enter at the header level need to be activated.Then only the value will be reflected.

At the header level in the sales order there is a Condition tab, there will be a <b>activate</b> button that needs to be press after you enter the value.

Regards

AK

[Former Member · Accepted solution]

thanks a ton