ST06 gives dump

[Former Member]

Dear support,

We are getting dump compute_bcd_overflow while executing transaction ST06 and we also tried to restart SAPOSCOL but still problem exist. We cannot take restart as it is productive system.

Please let me know the reason for the same.

[former_member433984]

Hello,

may be saposcol has some wrong values in its shared memory.

Did you check it? Are you running up to date version of saposcol?

you can try to clean up SHM like described in

<a href="https://service.sap.com/sap/support/notes/189072">Note 189072 - ST06/OS06: No data or incorrect data displayed</a>

best regards

[Former Member]

we have 7 application servers and SAPOSCOL is was not running on 2 of them , when we log on to other application servers we get proper output,

but for those 2 where we started SAPOSCOL today ST06 giving dump .

For rest its working fine.

[former_member433984]

and you started saposcol on 2 other machines?

does it contains some values:

saposcol -d

dump cpu

dump memory

[Former Member]

G:\usr\sap\PRD\D02\exe>saposcol -d

**************************************************************************

• This is Saposcol Version COLL 20.77 02/05/06 46D - 20.35 NT 02/12/09

• Please use 'help' to see the usage.

**************************************************************************

Collector > dump cpu

dump cpu

cpus: 0

usr: 0% sys: 0% idle: 0% = 0% (true idle) + 0% (io-wait)

ldavg1: 9776742.98 ldavg5: 38192.96 ldavg15: 0.00

int/s: 0 sysc/s: 0 cs/s: 0

h: 6 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h: 7 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h: 8 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h: 9 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h:10 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h:11 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h:12 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h:13 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h:14 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h:15 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h:16 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h:17 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h:18 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h:19 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h:20 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h:21 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h:22 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h:23 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

[former_member433984]

aha, that is it

are you able to see CPU/Memory/Disk counters in perfmon.exe ? (saposcol is using the same interface to the OS perf lib)

do the deliver any reasonable values?

[Former Member]

perfmon.exe ? where should i monitor the same

are you talking about the task manager ?

where should i take a look , please tell me in detail....

[former_member433984]

run perfmon.exe, press large "plus" button (Add), select Objects

CPU\*

Memory\*

and look in perfmon if it will collect the data for these counters

[Former Member]

But i didnt find perfmon.exe in my kernel directory , where do i get this exe ?

please let me know at earliest.

[Former Member]

ya infact i have found one perfmon.exe under C:\windows\system32

and when i executed and then + button added CPU and memory and it is giving correct data , i am able to analyse many things,

What i think , as saposcol service was not executing on those 2 application servers from more than month now, this transaction ST06 working properly in all other Apps servers except these 2. And as now services are started on those 2 servers now , it is not able to compute and display all months data on screnen and is giving dump as "compute_bcd_overflow" and i think the solution would be to restart all apps servers along with CI and DB instance , means complete shutdown and restart of Production system would give solution.

[former_member433984]

restarting the SAP system will free the SHM, where the values are saved.

But first I would try Note 189072.

[Former Member]

So what you suggess i need to replace SAPOSCOL version by latest one while R3 system is running as per note . But client will ask me same version on all 5 Apps servers running fine , then whats up with these 2 servers where it was not running from long time. If it is problem with version , then why it is working for other Apps ???

[former_member433984]

saposcol -d

kill

leave

exit

delete coll.put,

saposcol -l

[Former Member]

thanks for commands but those are already there with note , but could you please tell me why does coll.put require , whats the use for coll.put does it collect values ?

Also if follow this procedure

stop saposcol service

saposcol -d

kill

leave

exit

delete coll.put,

saposcol -l

Now what should i do next .

[former_member433984]

coll.put is the snapshot of SHM saved by sapocol before stopping.

go in sapsocol -d

and run "dump cpu"

[Former Member]

I have given this command before and again i am going

G:\usr\sap\PRD\D02\exe>saposcol -d

**************************************************************************

• This is Saposcol Version COLL 20.77 02/05/06 46D - 20.35 NT 02/12/09

• Please use 'help' to see the usage.

**************************************************************************

Collector > dump cpu

dump cpu

cpus: 0

usr: 0% sys: 0% idle: 0% = 0% (true idle) + 0% (io-wait)

ldavg1: 9776742.98 ldavg5: 38192.96 ldavg15: 0.00

int/s: 0 sysc/s: 0 cs/s: 0

h: 6 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h: 7 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h: 8 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h: 9 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h:10 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h:11 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h:12 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h:13 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h:14 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h:15 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h:16 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h:17 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h:18 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h:19 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h:20 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h:21 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h:22 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

h:23 C0 u/s/i(i/w): 0/ 0/ 0( 0/ 0) int/h: 0 sysc/h:

0 cs/h: 0

[former_member433984]

strange, looks the problem for support

can you open CSN ticket?

[Former Member]

Folks,

I would like to update how did i solved the problem , in REGEDIT i made disable_performance_indicator to ' 0 ' and restart at operating system level.

And ST06 started working fine.

Best regards,

AjitR