sm21 GIVING ERROR

[Former Member]

Hi,

When ever i am giving transaction sm21 in our ECC production system it pops up the error

central system log cannot be read

/usr/sap/FCP/SYS/global/SLOGJ

I checked this file is not present in global directory and system not allowing me to create this file how to generate this file any method toi create it.

Cheers,

Manish

[JPReyes]

Hi Manish,

As far as i know the system log located at <drive>:\usr\sap\<sid>\DVEBMGXX\log check in AL11 where DIR_LOGGING and DIR_PROTOKOLLS are pointing.

Check that the system has enough authorization to read and write in that location.

That should sort your issue,

Regards

Juan

Please reward with points if helpful

[Former Member]

Thanks Juan for the reply,

The path u told is for the trace files and my issues is with the system logs.

I checked the parameter rslg/central/file that is pointing to my global directory and this parameter is for the system logs.

Cheers,

Manish

[JPReyes]

Hi Manish,

check <drive>:\usr\sap\<sid>\DVEBMGXX\log for the file... and see if it exist there and if its recording anything....

Also again check that <sid>adm have enough rights

One more thing, have you tried to restart the system to see if the file gets created after?

Regards

Juan

[Former Member]

No there is no where syslogs are getting recorded.

I tried restart but no use

[vincentlim826]

Please try with the following steps and check whether the central

system log could be read :

Kill rslgcoll process on Unix level.

Delete syslog data file (defined by rslg/central/file parameter).

Restart rslgcoll with command in dir in /usr/sap/<SID>/DVEBMGS00/work

with user SIDadm:

rslgcoll pf=<instance profile> -F' to restart the collector.

If still not working,

then shutdown SAP, reboot the server, delete the SLOGJ file and restart SAP.

Also refer to below SAP Notes:

SAP Note 25526 - Central system log not available

SAP Note 1725 - SM21: central SysLog cannot be opened

SAP Note 121312 - Central syslog is not written

SAP Note 15291 - SysLog daemons terminate immediately

cheers,

Vincent