Transport Requests remain in Quality system buffer after import to prod

[Former Member]

Hi experts,

I'm currently testing Urgent Correction workflow with ChaRM in Solution Manager 4.0 SP09 (normal correction work fine in our systems).

I'm puzzled because my transports requests remain in QUA system buffer even I have imported them to PRD system and the import is confirmed. Strangely this does not happen with normal corrections.

I have a vaque memory seing a solution to this (a setting in TMS perhaps or so) in this forum, but I cannot find it anymore.

I will be ever so greatful for any hints that point me to right direction.

Sincerelly,

Auli

[Former Member · Accepted solution]

Auli,

There is an option in TMS that you'll need to uncheck 'Leave transport request in queue for later import'.

- Tom

[Former Member · Accepted solution]

Thank you!

Problem solved.

The only thing I don't understand is that why this applied only for Urgent corrections but not to normal corrections in ChaRM.

Anyway, Thank you once again!

BR

Auli

[Former Member · Accepted solution]

HI ,

i am also facing the same problem,can u tel me how to deactivate the option?

rgds

[Former Member · Accepted solution]

Transports requests from SDHF (urgent correction) remain in QUA system buffer because SDHF are part of solman project and Solman provides transport order synchronisation in a same CTS project.

Transport Order from SDHF are deleted in the buffer after the import of the project in the system.

David

[Former Member · Accepted solution]

Hi Auli,

Can you please elaborate where i can find this setting in TMS. I am facing the same problem.

Thanks & Regards,

Kriti Bhalla.

[Former Member · Accepted solution]

Hi,

Actually, please see David's anwer (thank you David). You should tell your customer/organization that this is SolMan ChaRM way to work and it is for enabling synchronization (just like David said). It is more beneficial than without it. Also point out that the system will clean -up itself (also said in David's answer).

David: Thank you for you answer! It will be most helpful when facing this again.

BR

Auli