on 07-31-2007 3:54 PM
Hi
Is there any video course available to learn basics about Solution Manager ?? I am a beginner and want to know abt Solution Manager.
Thanks
kumar
Hi Palnati,
there is detailed learning material available in SAP Support Portal:
<a href="http://www.service.sap.com/rkt-solman">http://www.service.sap.com/rkt-solman</a>
The material is organized according to roles.
Best regards,
Ruediger Stoecker
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Hi,
There is no video source but ofcourse there are sap tutor files which are more than enough i suppose as it shows every step with detail description.
Please follow the links,
http://www.saphosting.com/partners/Change%20Request%20Management.pdf
http://www.saphosting.com/partners/Service%20Desk.pdf
in addition to above visit the learning maps of RKT solman on service.sap and also the weblogs mentioned in the first thread of the forum by Dolores.
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Hi check the following link
End to End implementation example tutor
https://websmp203.sap-ag.de/~sapidb/011000358700005456182006E.sim
Change req tutorial
https://websmp201.sap-ag.de/~sapidb/011000358700006932702005E.sim
Also the following links,
http://www.managementsoftware.hp.com/products/sdesk/ds/sdesk_ds_incdt_exch.pdf
http://www.sap.com/services/pdf/BWP_SB_SAP_Solution_Manager.pdf
http://www.realtech.com/wInternational/pdf/software/themen_whitepaper/whitepaper_sapsolman_e.pdf
http://www30.sap.com/korea/services/pdf/7_Solution%20Manager%20Diagnostics.pdf
http://www.asap.net.cn/homepage_en/Solution%20Manager%20EN.pdf
doc types
http://help.sap.com/download/sap/docutypes/Faltblatt_ZentrDoku_PRINT_v12_en.pdf
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