J2EE License problem

[Former Member]

Dear Colleagues,

My customer has changed his installaltion number for some contract reason.

Iam trying to install new license for standalone J2EE engine.

When I try to install the new license (with new installation number)

file by using visual administrator tool it gives message for the

conflict of installation number and license is not installed.

I have restarted the J2EE engine and check but it still shows the old

license information.

The same task I did for one of the ABAP system of the same customer and its works correctly and system shows the new License in system status

I have followed steps in SAP note: 870871 for SAP Web-AS JAVA part.

But If I retry with old installation number license file, it is

installed successfully.

Any ideas about this behavior of VA tool ?

Awaiting for your replies.

Kind Regards,

Neenad

[Former Member]

Hey

Please restart the engine with the old license number first and then change the properties as below..

Go to Visual administrator,

SID->services->Licensing adapter.

Delete Installed license first.

and then Install New license.

Verify whether the hardware key matches the existing one.

Then install the latest license .

Thanx

Aamir

[Former Member]

Hi Aamir,

Thanx for your quick reply.

I tried to delete the old license,it gave me pop-up with below message

"<b>You are about to delete the license for the J2EE-Engine

This may lead to a shutdown of the running system.

You will not be able to start the J2EE-Engine again without a valid license.

Do you really want to proceed? "</b>

Iam not sure about this so did'nt clicked on YES.

Have you faced this type error/pop-up before ?

Kind Regards

Neenad