RBBP_NOTIFICATION_OFFAPP vs RSWUWFMLEC

[Former Member]

In older version of SRM (<5.0), we used the program RSWUWFMLEC to send escalation emails to approvers and their managers. A single email is sent to the approver, approver’s manager and manager’s manager. Here the recipient can see the other recipients in distribution list of the escalation email. It helps the manager to easily identify the approver and follow-up with him for approval.

In the new version(>=5.0) we use the program RBBP_NOTIFICATION_OFFAPP

for sending notification and escalation emails to approvers and managers.

Behavior: An individual email is sent to the approver, approver’s

manager and manager’s manager. Here the recipient can’t see the other

recipients in distribution list of the escalation email. It becomes

difficult to the manager in identifying the approver, to follow-up with

him for approval.

My question is is there some config that need to be done so that one email is sent with all the receipients?

Thanks

Ram

[pvanhoove · Accepted solution]

Hello,

The old version send a mail only to one manager (no distribution list is maintained in standard). I think the rswuwfmlec you are using has been modified.

With the new version you can implement a badi (BBP_OFFLINE_APP_BADI ) to change the content of the mail or change and add new recipients.

Rgds,

Pierre

[Former Member]

Hi

<b>Try these links -></b>

Regards

- Atul