Credit note

[Former Member]

Hi,

while doing credit memo for market returns in return order values are picked but in return billing the net value is Zero.pls tell me the solution

SUNKARI VINOD

[Former Member]

Incase of Return Sales Order:

T.Code for copy control: VTAF

Source Document: F2

Target Document: RE

Item category REN

Considering the above settings are done:

Create return sales order RE (with Reference to Billing Document) & the data will be copied as it is in Return Sales Order - RE. For Eg: here you require to change to quantity from 10 to 2, as you want to take back into Inventory of only 2.

Incase of Return Delivery:

T.Code for copy control: VTLA

Source Document: RE

Target Document: LR

Item category REN

Considering the above settings are done:

Create Return Delivery through T.Code VL01N & do PGR (Post Goods Receipt). This will add the stock to blocked stock. This will take care of Inventory.

To address the issue of how to take Credit for Excise, use T.Code: J1IH --> other Adjustment & based on the credit to be taken, make the necessary entry.

Incase of Credit Memo:

T.Code for copy control: VTFA

Source Document: RE

Target Document: Credit Memo

Item category G2N (Check in System)

First in VA02, remove the Billing Block in Return Sales Order - RE & save the document. Now in T.Code: VF01, enter Return Sales Order Number & select the appropriate Billing Type (Credit Memo) & Enter& Save. This will create Credit Memo.

Hope this helps you.

Regards,

Rajesh Banka

Reward suitable points.

[Former Member]

HI,

Thanx for your immediate response iam in areal time implementing company

we have tried all you have said but some times we cant say why the system behaves but its very occassional we have to remove the document from the table level finally the problem is solved ,since the issue was the document was not getting cancelled.

Regards

vinod charles

[Former Member]

Hi Vinod,

For your issue just use the T-code - VTFA and select the item category that has been determined in the return order. Normally its REN. Go to item details and Select Pricing type = D (Copy pricing elements unchanged).

Hope this works for you.

REWARD if it helps you!!

Regards,

Ajinkya

[Former Member]

HI,

Thanx for your immediate response iam in areal time implementing company

we have tried all you have said but some times we cant say why the system behaves but its very occassional we have to remove the document from the table level finally the problem is solved ,since the issue was the document was not getting cancelled.

Regards

vinod charles

[Former Member]

Hi Vinod - Talking of Credit Note, I have the understanding that the credit memo request document is generated out from an Invoice document that you would have generated for a sale......I believe you are really not creating a return order and then doing a credit memo request to credit note..

anyway, whatever document type you are using, check your settings in VTFA - sales to billing copy control. locate your document types (source being your credit memo request or return order and target credit note)....then at the item level, check for copying requirements (generally 002)...and then most importantly check the pricing type. You should use pricing type D - copy pricing elements unchanged.

Also, before doing this, check the pricing in the sales doc that you are using for return order/credit memo request....if prices are not showing up there, then check in the same way in VTAF (billing to order copy control).

Hope you spot a resolution...!!

Thanks

Nikhil

[Former Member]

HI,

Thanx for your immediate response iam in areal time implementing company

we have tried all you have said but some times we cant say why the system behaves but its very occassional we have to remove the document from the table level finally the problem is solved ,since the issue was the document was not getting cancelled.

Regards

vinod charles

[former_member183879]

Hi

Pls check the copy controls between return order and return invoice(Both being RE type)

If it is return delivery related billing, i advise you to make it return order related billing, or ensure correct copy controls between return delivery and return invoice.

Also make sure the documents you have created belong to the followign document types.

Return order----

---

RE( With reference to sales order)

Return delivery----LR(With reference to return order)

Return invoice-----RE(With reference to return order)

Reward if this helps to solve the problem.

[Former Member]

HI,

Thanx for your immediate response iam in areal time implementing company

we have tried all you have said but some times we cant say why the system behaves but its very occassional we have to remove the document from the table level finally the problem is solved ,since the issue was the document was not getting cancelled.

Regards

vinod charles