on 07-26-2007 1:24 PM
We have in system two returns-orders: 5544444 and55 4443. They have been created without reference, also we did'nt create a delivery for this because of third party order (without delivery). The Credit for Returns an the Accounting Documents are in, but this order are still open (Being processed).
Could you please help to finish these orders?
hi
does the goods returned to the vendor or to the comp.?
if so what the procedure.
kindly let me know
regs
sridhar
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the return order closes with the good receipt. Try to close it with a reason of rejection (you could create a new one called '"goods sent to third party")
Roberto
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Third Party Return Process
Please check this extract from the sap library :
If the vendor grants you a credit memo on a quantity or a value basis, you can then send this credit memo directly to your customer.
The billing type Third-party credit memo (G2S) is available for this. The billing type Third-party credit memo works with the item category TASG (third-party credit memo item). The Billing-relevance indicator F is set in Customizing for Sales for this item category. This means that the cost is not created. In Customizing for Sales, the item category TASG is set at item level in copying control for the billing type G2S (copying control sales document by billing document) as the target item category (source: TAS-> Target:> TASG.)
Process Flow
Create a billing documente with billing type Third-party credit memo (for further information, see the section Creating a billing document in the Billing document). Enter the third-party order as a document still to be processed. The quantities are automatically removed from the invoice.
The above is the process for giving a credit memo which can be adapted for return goods.
Regards,
Rajesh Banka
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