Sales Return

[Former Member]

Dear ,

I have a small doubt regarding sale return process ,

If customer returns the goods ,we will raise return order ,return delivery and credit memo or subsequent delivery ,if in the case of subsequent delivery , what will be the invoice type and what about excise invoice ,how excise will be handled in this case ,

[Former Member]

hi,

return process:

RE---LR-G2.

in SDF(subsequent delivery free of charge)-- it is like an standard order.

SDF--LF--F2.

the excise is taken credit at the time of returns and might be made an offsetting entry by debiting the excise in the subsequent delivery ( guessing ??????)

reward points

sriram.

[Former Member]

Incase of Return Sales Order:

T.Code for copy control: VTAF

Source Document: F2

Target Document: RE

Item category REN

Considering the above settings are done:

Create return sales order RE (with Reference to Billing Document) & the data will be copied as it is in Return Sales Order - RE. For Eg: here you require to change to quantity from 10 to 2, as you want to take back into Inventory of only 2.

Incase of Return Delivery:

T.Code for copy control: VTLA

Source Document: RE

Target Document: LR

Item category REN

Considering the above settings are done:

Create Return Delivery through T.Code VL01N & do PGR (Post Goods Receipt). This will add the stock to blocked stock. This will take care of Inventory.

To address the issue of how to take Credit for Excise, use T.Code: J1IH --> other Adjustment & based on the credit to be taken, make the necessary entry.

Incase of Credit Memo:

T.Code for copy control: VTFA

Source Document: RE

Target Document: Credit Memo

Item category G2N (Check in System)

First in VA02, remove the Billing Block in Return Sales Order - RE & save the document. Now in T.Code: VF01, enter Return Sales Order Number & select the appropriate Billing Type (Credit Memo) & Enter& Save. This will create Credit Memo.

Hope this helps you.

Regards,

Rajesh Banka

Reward suitable points.

[Former Member]

Hi,

In case the customer returns without reference to Order...then make the adjustment entry through Excise JV - J1IH.

Thanks,

Pankaj