on 07-20-2007 7:30 AM
Can anybody suggest how to launch the Question and answer database...
Thanks
Vishal
Hi Bernie,
I thought it is a feature of ASAP in the business blueprint phase where in it helps u gather the requirements.
Please mail me any documents you might have or any useful link to vishal_bora@hotmail.com
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Hello Vishal,
Yes, Q&A database is part of the ValueSAP toolset.
Availability & Support for this toolset has stopped in 2005
you cannot launch Q&Adb from Solution Manager.
Standard content that SAP deemed appropriate in Sol Man has been migrated (not all).
If you have the ValueSAP CD's you can install them on a machine and upload all the content into solution manager. There is a program report in sol man that will upload
the content
-Regards
Ravi
Hi Vishal,
Q&A database is a feature of Service Desk.
To activate it, some configuration has to be done:
SPRO -> SAP IMG -> SolMan -> Configuration -> Scenario-spec. Settings -> Service Desk -> Solution Database
Kind regards, Bernd
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