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Q&A database

Former Member
0 Kudos

Can anybody suggest how to launch the Question and answer database...

Thanks

Vishal

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
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Hi Bernie,

I thought it is a feature of ASAP in the business blueprint phase where in it helps u gather the requirements.

Please mail me any documents you might have or any useful link to vishal_bora@hotmail.com

Former Member
0 Kudos

Hello Vishal,

Yes, Q&A database is part of the ValueSAP toolset.

Availability & Support for this toolset has stopped in 2005

you cannot launch Q&Adb from Solution Manager.

Standard content that SAP deemed appropriate in Sol Man has been migrated (not all).

If you have the ValueSAP CD's you can install them on a machine and upload all the content into solution manager. There is a program report in sol man that will upload

the content

-Regards

Ravi

Former Member
0 Kudos

Ravi,

Thanks for those inputs. Seems Quite logical. Coz I have been searching for the Q&A and could not find it.

I read extensively and nowhere I came across this explaination. If possible can you send me the link which tells more about this.

Vishal

bernd_koegel
Explorer
0 Kudos

Hi Vishal,

Q&A database is a feature of Service Desk.

To activate it, some configuration has to be done:

SPRO -> SAP IMG -> SolMan -> Configuration -> Scenario-spec. Settings -> Service Desk -> Solution Database

Kind regards, Bernd