Logical System is not in Customizing

[former_member1208059]

Hi all,

For a specific Supplier, the users below it cannot buy the itens. For example, once they choose the catalog, the item and then finish the purschase it comes up a pop up message "Logical System is not in Customizing. Inform System administrator". I already check every custo here but did not find yet a clue...

does anyone could possibly now what is going on?

Kind regards

Oliver F

[yann_bouillut · Accepted solution]

Hi,

Do you have a logical system in your catalogue call structure ? (SRM SPRO)

Did this issue happens for non catalog purchase with same user ?

Kind regards,

Yann

[former_member1208059 · Accepted solution]

Hi,

Yes I have. Actually we buy only for catalog here, and it seems that no matters which user you put under this organizational unit, the problem persists.

Know what could be?

[yann_bouillut · Accepted solution]

Hi,

If possible , could you buy without catalogue just to eliminate a business case.

If for non catalogue purchase , the error still occurs thne you probably have a customizing error.

If it works, then we have to focus on the catalog flow side.

Kind regards,

Yann

[former_member1208059 · Accepted solution]

A important information is that the user can buy from anyother supplier, but this especific one he cannot buy anything....could be a problem on the supplier?

[yann_bouillut · Accepted solution]

Hi,

What is your scenario ? classic, ECS , local ?

Please check the vendor master in TA BBPMAININT especially if you have the correct backend logical suystem and value in the vendor tab.

Kind regards,

Yann

[former_member1208059 · Accepted solution]

I checked the BBPMAININT but it seems to be right.....The logical system is there....

I don't know where else I can check....

[yann_bouillut · Accepted solution]

Hi,

Again, can you buy without catalogue on this vendor ?

And check that you didn't set a wrong vendor SRM Id in the catalogue call structure.

Do you have specific badi code or rules for this supplier ?

Kind regards,

Yann