on 07-19-2007 12:49 PM
Hi all,
1.How many times one customer can get EWA Reports from SAP?
2.how many times SAP will provide total system analysis?we need to pay for this or not?
Please kindly let me know where can I get complete details about EWA Report and EWA alert services information.
Regards
nani
1.How many times one customer can get EWA Reports from SAP?
--> once a week, it is free and if you have solution manager installed, it should manage it.
2.how many times SAP will provide total system analysis?we need to pay for this or not?
--> there are 2 kinds of reports:
--> Earlywath alert is free
--> Early watch is free 2 times a year (note the word ALERT)
Please kindly let me know where can I get complete details about EWA Report and EWA alert services information
--> check http://service.sap.com/ewa.
I hoep this helps.
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