SAP Printing error

[Former Member]

Hi,

What to check in OS level if lot of spool requests are simply waiting in the queue ?

We are using AIX. What is the location to check the spool ? How to troubeshoot the spool queue issue from OS level ?

[Former Member]

Hi,

In case of AIX systems, for print issues you can check :

1) The status of the print queue and requests in those using LPSTAT command.

lpstat -p< print queue name >

It will return you the status of the print queue which can be "READY", CONNECTING", SENDING, DOWN.

2) If a print queue is down, you can bring it up by the command:

disable < print queue name >

enable < print queue name >

3) You can give a test print to the print queue from OS level directly to the printer using the command.

lpr -P< print queue name > <any filename to be printed>

" Points for replies".

Regards,

Sandeep.

[Former Member]

Hi,

You can change the name of the application server of an instance running a spool work process (that is, spool server) in the database. You can re-assign the printer to a different server in the event of failure by calling <b>transaction SPAD and choosing Utilities &#8594; For output devices &#8594; Assign server.</b>

For more information on logical spool server concepts, see the SAP Printing Guide in the SAP Library and in <b>SAP Note 118057</b>.

Setting Up a Printer (SPAD) - Step What to Do ?

1 Log on to the SAP Web AS system.

2 Call transaction SPAD.

3 Select Output devices and choose Change.

4 Select Create to define a printer.

5 Enter the name of your printer in Output Device name and select the appropriate Device type.

Choose the Spooler server name as follows:

For Releases prior to 2.2F, use the stationary host name.

For Releases 2.2F and later you can use virtual application server names.

• If virtual addressing is used for the CI, use the virtual host name of the spool service machine (CI) for this parameter. Normally the settings offered by F4 give you the virtual name. This makes sure that spooling is still available after the switchover.

• Host printer is the name of the printer as configured at the OS level. The Access method can be L or N for locally defined printers (local to the spool WP) or U or S for remote printers (via Berkeley or SAP-protocol).

6 Save your printer definition and go back to the list of printers.

Do let me know if your need me to share more light on this.

Regards,

Manomeet.

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