Unable to extend customer to new sales area

[Former Member]

I am getting the following error

Sales area xxxx xx xx is not defined for customers.

Diagnosis

The sales area specified has either not been defined (i.e. there is no entry in table TVTA) or it refers to another sales area for customers (customer division/customer distribution channel in the TVTA detail screen). This means that the customer master data of the sales area entered correspond to the data in the reference sales area and customer master data only needs to be maintained for this reference sales area.

Please help how to resolve this problem

Suddu

[Former Member]

Thanks for your inputs. Points rewarded

[Former Member]

Check the undermentioned Configuration & if this is incomplete, then complete the same & you will be able to Create customer master as per requirement:

1. Defining Common Distribution Channels for Master Data

Use

The purpose of this activity is to define distribution channels which have common master data..

Procedure

Access the activity using one of the following navigation options:

IMG Menu -> Sales and Distribution -> Master Data -> Define Common Distribution Channels

Transaction Code: VOR1

2. Defining Common Divisions for Master Data

Use

The purpose of this activity is to define distribution channels which have common master data..

Procedure

Access the activity using one of the following navigation options:

IMG Menu -> Sales and Distribution -> Master Data -> Define Common Division

Transaction Code: VOR2

Regards,

Rajesh Banka

Reward suitable points.

[Former Member]

Hi Suddu,

I guess you are trying to extend the customer to a sales area containing dist chnl and division which are not made as a reference org unit. We can maintain master data only for reference org units.

Follow the path to make a unit as referencial.

SPRO -> SD -> Master Data -> Define Common Dist Chnl

SPRO -> SD -> Master Data -> Define Common Division

Regards

Nadarajah Pratheb