block customer

[Former Member]

hi all,

i hav a problem,i want to configure in a such a manner that a customer is blocked from creating sales order once they hav open items past 60 days.

can anbody help me wid this.

thank you.

[Former Member · Accepted solution]

hi

in OVA8, jus check out the option OLDEST OPEN ITEM.

there if u giv 60 in the days box, then if there is any item which is not cleared in

accounting(payment), then the customer is blocked from creating anything.

regs

sridhar

[Former Member]

hi

ya we can release the blocked orders (if they are blocked due to credit) in the transaction

vkm3

pls check

regs

sridhar

[Former Member]

hi,

thank u for ur solutions.its true that i can configure it in OVA8,but if i proceed with that tcode,then the customer can be processed only if the open items are cleared....but my requirement is ,

i shoulld be able to block the customer once they have open items exceeding 60 days but the authorised person should be able to ublock the customer irrespective of his status with the open items if its necesarry......can u give me suggestions.....

thank you.

Message was edited by:

yuvaraj kumar

[Former Member]

Hi,

You can configure the Automatics credit check and Select the option of oldest of open items.

Tcode OVA8

Reward points if useful

Regards,

Amrish Purohit

[Former Member]

Hi,

Best way to do is to use credit management configured.

Refer the below link to know more abt credit management.

http://help.sap.com/saphelp_47x200/helpdata/en/93/7438ce546011d1a7020000e829fd11/frameset.htm

Reward points if it helps.

Regards,

Sreekanth