Administrator User cannot logon to Visual Administrator

[i003814]

Problem:

Some missconfiguration on the J2EE forced us to activate the SAP*. We corrected the settings and went back to normal. Everything is fine, all Users can work in the Portal, also our admin users called "Administrator" and "ADMDP1". Logon to the Portal works perfectly.

On the other hand, we can't logon within the Visual Administrator with our admin users! We can confirm, that SAP* is not enabled.

We are also using the right ports etc. (since it works as soon as we activate the SAP*).

Our admin users are not locked.

What can be done ? Why is this happening ?

Thank you for your help.

[i003814]

Thank you guys for the help.

So far, none of the postings was very helpful. As stated in my initial posting the users can all logon to the portal, which is using the same DB store. The Visual Admin also authenticates against the same store....

Thanks for your help.

[Former Member]

Hello Markus,

Check for the \log\system\security.log.

Looks to me like DB connection to Visual administrator may be failing.

May be a quick retstart of J2EE instance should work.

Thanks & Regards

Vivek

[former_member185864]

Hi Markus,

Create a new user in UME with "admin" permissions; and logon as this user.

In VA you have to register in VA logon Dialog box; for that follow below steps:

For openting Visual Admin, just follow below steps:

1. Go to <Driver>:\usr\sap\<SID>\<Instance num>\j2ee\admin --> click on go.bat

ex: C:\usr\sap\X67\JC01\j2ee\admin --> go.bat

2. you will get logon dialog box; Click on "New" button.

3. Enter "Display Name" and Choose "Direct Connection to Dispatcher Node" then sya "Next".

4. Give UserName, Host and Port number.

5. Save

6. Click on "Connect" button then enter Password of User.

Note:

How to find the Port number.

You can find you engin Port number in folder structure.

<driver>:\usr\sap\<Instance ID>\ JC<Instance Num>\

Please find below information

ex: C:\usr\sap\X67\JC01\j2ee\cluster

As per above example C:\usr\sap\X67\JC01 -->( <driver>:\usr\sap\<Instance ID>\ JC<Instance Num>\ )

Instance number is : 01

Port number = 50000 + 100 * Instance number + Port Index

Port Num = 50000 + 100 * 01 + 04 = 50104

Now you can find you port number according to above steps:

In Visual Admin we are using P4 Port. this port index is 04;

Plz check URL. http://help.sap.com/saphelp_nw70/helpdata/en/a2/f9d7fed2adc340ab462ae159d19509/frameset.htm

Please give points; if it is realy helpfull.

Thanks,

Nagaraju

[Former Member]

Hi,

What error messages are you getting while trying logging in ?

Have you tried using the j2ee_admin user id ? If not please try with that.

" Points for helpful reply"

Regards,

Sandy.

[i003814]

We do not have a J2EE_Admin. "Administrator" is our J2ee Admin user.

There is no specific message...

Thank you.

Markus

[Former Member]

i think if you try with j2ee_admin with your installation password will work.

This is the default one. it will definitely work.