(rebate agreement) unable to pay

[Former Member]

we go to VBO2 to make payment to agreement XXXYY but we get an error message saying "error creating rebate credit memo" then another error message saying "settlement can't be done for a condition without a condition base value"

Please help, what should we do to?

I found an agreement with the same condition type and it has processed "Partial settlement' and "manual accruals" document types. and my original agreement (XXXYY) don't have this. And when I tried to replicate the error in test environment, I can only do "Partial Settlement" and not "manual accruals"

Please advise...

thanks in advance

Pablito

[Former Member · Accepted solution]

Have u enabled the Manual accruals with the order type entry think B3 or B4

[Former Member · Accepted solution]

How can i enable the Manual Accruals?

[Former Member · Accepted solution]

Chk this link out for configuring manual accruals

http://help.sap.com/saphelp_470/helpdata/en/e5/0e853ce7d3e814e10000000a11405d/frameset.htm

it will give all the settings for ir.

regards

AK

[Former Member · Accepted solution]

hi,

go to transaction code VB(2 AND CLICK THE manual accurals

Reward points if the answer is helpful

Regards,

Murali

[Former Member · Accepted solution]

HI all!

The manual accrual is selected in VB(2

Do you know why we get an error message saying "error creating rebate credit memo" then another error message saying "settlement can't be done for a condition without a condition base value"

please help

[Former Member · Accepted solution]

Run the follwoing program in T.Code: SE38

SDBONT06.

Specify the Program name and click on “Execute”.

Enter the “Agreement” number and click on “Execute”.

Click on Add Up values.

Then we again go back to the T.Code: VBO2

Chk it out.

regards

AK

Reward points if helpful

[Former Member · Accepted solution]

There are 3 things you have to check.

A) remove the credit memo block, by default it is blocked and you have to set the drop down to blank. Also once you are past that stage,

B)go and check the blocked SD documents and you may find your credit memo parked there, release it from there.

C)Is your rebate condition being picked, go to pricing conditions and double click the rebate condition, it will show the base value. if it is zero then you have to go back to pricing procedure and check the settings there for the rebate condition to be pointing to rebate basis subtotal.

[Former Member · Accepted solution]

thank you very much for the help guys! already solved the issue... i'm not updating the condition that is why it displays an error message.. and yes i need to update it also in se38

[Former Member · Accepted solution]

AK

Who are the authorized people to to this in Production system?

cause i've been told that the users are not allowed to do it

thanks a lot

pablito

[Former Member · Accepted solution]

mostly the basis guy are authorised to move it to production, the transports movement can have some other approval process also, specific to each organization.