customer master record

[Former Member]

hi all,

why the standerd SAP devided customer master as 3 parts like general, company code and sales area data. is there any specific reason.

thanks all.

[Former Member]

Thanks

[Former Member]

Hi Subbu - Think of it from the sales point of view. Firstly, What is a customer record for...obviously to facilitate sales processing (you do only sales with customer, isn't)....Now a sales process invovles functions like Item sales, distribution and Invoicing....And working a process in SAP is all about matching up organization and master data between objects (sales document, customer, material etc....)....The items that are set up in the system fall under the ambit of a sales area (org + channel + division)..so do the sales documents...hence it is necessary that the customer profile maintains the possible sales areas applicable to it....so you have a sales area datas pertinent to a particular customer, when you define one.....secondly, each sales will generate cash flow..Obviously !!! they will have to be reported at the end of story under a company code...You may have one client having multiple company codes sufficing the sales requirements of regions..for example, you may configure a client with one company code each for a region (country) in Europe...or American continent...And..you may want to sell products to the same customer from various company codes you have configured...For example, you manufacture and sell electronic products for US region and you also manufacture some other product ranges, say in Canada...You have one client and two company codes..one for reporting sales in US region and other from Canada. Since customer is one entity, you would have to extend it to both the company codes so that the sales transactions are recordable....hence you have Company Code level data in the Customer profile....Finally, as Customer is one single Entity...some details like address, contact, etc will always be the same ...as they refer to phyical entity....so you have General Data....General Data, is independent of company code, organization and is applied across all documents, instances.....

Hope you would now think it as a justified and logical way of setting a customer master.

Thanks

Nikhil

[Former Member]

Hi

The purpose of the Three tabs in the customer master is that

General DAta is used by every module for the info about the customer regardin gthe customer numbr telephone and address

Company Code area is maintained by the fico consultants for the purpose of reconcialiation account and the payment terms and the Payment History

This is specific to company code

Sales area data is maintained for the purpose of having the overview of the customer on the sales ,shipping , billing output and partners. It si maintained with specific to the custoer sales area

[Former Member]

<b>General Data</b>: This data is valid at client level & common for all modules. In General data, we maintain the information like Name, Address, Phone Number, contact person, establesh customer vendor relationship if customer plays both role, for consolidation purpose trading partner is maintained, & so on ....

<b>Company Code Data</b>: This data is maintained by FI person. The most important field in this data is Reconcilation account, which is triggered in Billing, when accounting document is created. Terms of payment here is for reporting purpose &not called in Sales Order.

<b>Sales Area data</b>: This is valid for a customer for Sales area. This would referthat Customer can have different data in different Sales area, for eg Customer pricing procedure is used to determine Pricing Procedure, Customer Stat. group is to pass the data to standard reports, if delivering Plant is maintained here, it is by default called in Sales Order, account assignment Group if not maintained, Billing Document will not release to accounting & so on ..........

Regards,

Rajesh Banka

Reward Suitable Point.

[Former Member]

hi subbu,

General Data will be unique for a customer, but sales area data may differ depending on the sales area preferences, like wise company code data has all the account related data for eg, reconciliation, account, dunning levels

this is need to bring a clarity in what u r doing and what do u want to do

r u clear, reward points if cleared

[Former Member]

hi,

customer master record is divided into 3 sections , because , in general data tab we will maintain the general details regarding the company

in the company code data , we will maintain the financial ascpets of the company like bank details,payment terms

in sales area data, we can maintain the sales related data, like shipping point,incoterms

reward points if the answer is helpful

Regards,

Murali

[Former Member]

General data is global so if you have created the customer in general data it can be accessed by all company codes within a company or client.

Company code data is because you may have different company codes in a single company.So it is given to maintain separate data if needed.

Sales area data is given because of to maintain different data for different sales area.If at all you want to extend the customer in different sales areas and data is different.

regards

AK