on 07-11-2007 2:15 AM
Hi,
What is Service request in SD?
Regards,
Neelam
Hi
Definition
Service notification, which requests a particular activity from the service or customer service department.
Use
The activity should not be to repair damage or a malfunction; this is covered by a customer notification. The service request is intended more for modifications, conversions and so on.
t-codes used in service request
QISR Internal Service Request
QISR1 Internal Service Request - Forms
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi
please use link
http://help.sap.com/saphelp_47x200/helpdata/en/89/bedc9a700c11d38ade0000e8284931/frameset.htm
Detail :Service request
Definition
Service notification, which requests a particular activity from the service or customer service department.
Use
The activity should not be to repair damage or a malfunction; this is covered by a customer notification. The service request is intended more for modifications, conversions and so on.
Hope ths help
Pls reward points
Sunil
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Neelam,
You can create a service request in SD by creating a material master with item category group DIEN and the sales order with item category L2W.
This type of order will not have any delivery document and would be directly billed once the sales order is created.
Reward points if it helps.
Regards
Karan
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
User | Count |
---|---|
86 | |
7 | |
6 | |
4 | |
3 | |
3 | |
3 | |
3 | |
3 | |
2 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.