XI Mail adapter can not use POP3 protocol to pick up mail

[Former Member]

Hi guys,

For the project's requirement, we need to pick up the mail via pop3 protocol, when i configure Mail adapter using POP3 protocol basic on PCK, it works fine, and it can pick up the mail from predefined user, but when i configured mail adapter on XI system, No any mails were picked up, and all the configuration is same(and using IMAP4 protocol, it also works fine );

Whether the XI system need the special configuration?

Did somebody meet this kind of problem? or somebody have better ideas?

PS: My configuration is:

Transport Protocol: pop3

Message Protocol:XIPayload

Adapter Engine: Integration Server

URL:pop://dev*****

Thanks a lot

Rocky

[Former Member]

Hi ,

Since i have no authority to logon on the XI system, i found another way to check this problem, using T-Code “SM69” to ping the POP3 server. But i also have no authority to use this T-code.

I will try other way to clarify this solution.

Thanks a lot.

Rocky

[Former Member]

Transport Protocol: pop3

Message Protocol:XIPayload

Adapter Engine: Integration Server

<b>URL:pop://pop.dev*****</b>

after this

click on <b>configure user authentication</b>

fill req. entries.

u will get your results.

thanx

[stefan_grube]

When you can access the mail server from PCK, but not from XI then it could be the reason that the XI cannot connect to the mail server due to network restrictions.

Try to ping the mail server from XI. Maybe you need a long name or IP address of the mail server to be able to access.

Check as well for typos

Regards

Stefan

[Former Member]

Hi, thanks for your reply;

The communication channel monitor has the error information:

" exception caught during processing mail message; java.net.ConnectException: Connection timed out: connect

exception caught during processing mail message; java.net.SocketException: Network is unreachable: connect"

But i have not authority to check the tractor log.

[Former Member]

From the error it seems that..there is some network problem where XI is trying to connect but not able ...Check with your system administrator and try to ping the server as stefan said

[MichalKrawczyk]

Hi,

what do you see in communication channel monitoring ?

Regards,

michal

[prateek]

Check SAP Note 856599

Q - 5

This could also result from some SP level problem

Regards,

Prateek