VeriSign certificate in Shopping Cart

[Former Member]

Hello Expert,

when we move in the shopping cart to tab "documents and attachment", a confirmation pop-up apears for VeriSign certificate. There are three buttons (YES, NO, EVER)

Is there any possibility to install the certificate global in the system (browser) for all users? Some of our users were pushing the "NO" button and there are not able to upload files anymore.

Kind regards

Axel

[Former Member]

Hi

Seems to be a web-browser problem.

Which Internet Explorer and SRM versions are you using in the user's system ?

Also see which Java Run Time environment is installed in the user system.

Check JAVA your communication user and JRE version (1.4.2 is atleast required).Transaction SM53 should help you.

Related links ->

For the error, "SAPCLT_SessInfo is Undefined",refer note 961446.

Hope this will help.

Regards

- Atul

[Former Member]

Hi Atul,

thanks for your answer.

IE 6 and IE7 (the issue is in both versions)

SRM Server 550 (SP8)

JRE 1.5.0

How can I see in TX: SM53 the communication user?

regards

Axel

[Former Member]

Hi

Take help of BASIS Team in customizing SM53 transaction ?

<u>Related SAP OSS Notes -></u>

Note 881212 - SRM5.0: Usability of the document screen

927142 SRM5.0: Browser hangs up during attachment upload

855306 Release note SRM Server 5.5 Support Package 01

1060922 Invalid characters in attachment file name after uploading

739899 SRM40-SUS: Error when saving attachments

743059 No warning message with invalid attachment path

Regards

- Atul