problem when creating a customer order (VA01)

[Former Member]

I'm trying to create a customer order to sell a material which has serial no. I use transaction VA01.when i wrote the serial no of the material that gives an error "the serial no doesn't exist in SNUM".when i checked that table, i saw that there is no data. Probably some missing or mistake about customizing.

Does anyone have any idea, what should i do???

Thanks...

[Former Member · Accepted solution]

Create serial number profile in <b>T.code: OIS2</b> and

Please Assign the serial number profile to the material master (Sales orgn/plant data) present in the sales order. Then recreate the order.this solves your problem.

[Former Member · Accepted solution]

Srinivasan thanks for your answer but i don't understand exactly what should I do when I enter the OIS2.Can you explain little more clear..

[Former Member]

Hi,

Is the serial number profile been attached in material master ?

Regards,

Amrish Purohit