Standard Substitute

[Former Member]

Afternoon Gurus,

SRM Newbie in need of assistance !

I have a Manager who raised a shopping cart, and setup User X as an active substitute.

Procurement approved shopping cart.

User X did a modification following approval, and the delegated financial auth approved the shopping cart.

At that stage the Manager thinks that User X should have received an email with the PO but instead it was sent to our Manager's email account.

Please could someone confirm if this is the correct functioning of the SAP eprocurement tool.

[Former Member · Accepted solution]

Hi

Yes.. It's correct functionality.. Incase you need both the Substitute and approver should gets mails, you need to make certain changes in SRM Business workflow accordingly.

Regards

- Atul

[Former Member · Accepted solution]

Wow Atul - fast answer - thanks.

Before I mark this as closed and throw some points around - what changes do you suggest in the SRM Business workflows - I know the user is going to ask me that question !!!!

Thanks

Adrian

[Former Member]

Thanks Atul