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Need help to "access" deleted users's inbox & reassign work items

Hi There,

We have implented SRm 5.0 (extened Classic) and replicate the organisational unit from HR.


An employee record was delimited (set to expire last on 25th june) on the day the employee left the company. This HR change replicated down to SRM, resulting in the srm user "disapearing" from the org structure!. We need to access the "leaver's" check status view & confirmation & approval views so that we can GR all unreciepted shopping carts the user created before she left the company and action any work items because this user was a cost centre approver approver.

Is this possible and how? Please provide step by step instructions with t-codes

In the future, are there any steps we can take in advance to a SRM user account so that we donot "loose" any data and fail to action any unactioned work (work items and confirmations) when an employee/srm user leave our company.

Thank you.

Former Member
Former Member replied


Related SAP OSS Notes ->

Note 74000 - Q&A: Substitution in Business Workflow

Note 547419 - FAQ workflow, settings and Customizing

Note 456765 - Accessing workitems multiple times from mail-client

<b>Related links -></b>

substitute n forwarding

Reassign a requirement to another purch. group

WF - Substitution


How to handle when the "approvers" goes out of the company ? :-(

WF - Substitution

Substitutes for Approval

Regarding change of Approver via Report

Want to know about substitute functionality in SRM

Substitute assignment

Standard Substitute is not working

Deleting mails from SAP Inbox

YES, you can re-assign a requirement, just need the composite role SAP_BBP_STAL_PURCHASE_MANAGER, access to the transaction BBPWLRA01 - Redistribute Workload, search the requirement and assign manually to another purchasing group.

Hope this will help.


- Atul

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