Need help to "access" deleted users's inbox & reassign work items
We have implented SRm 5.0 (extened Classic) and replicate the organisational unit from HR.
An employee record was delimited (set to expire last on 25th june) on the day the employee left the company. This HR change replicated down to SRM, resulting in the srm user "disapearing" from the org structure!. We need to access the "leaver's" check status view & confirmation & approval views so that we can GR all unreciepted shopping carts the user created before she left the company and action any work items because this user was a cost centre approver approver.
Is this possible and how? Please provide step by step instructions with t-codes
In the future, are there any steps we can take in advance to a SRM user account so that we donot "loose" any data and fail to action any unactioned work (work items and confirmations) when an employee/srm user leave our company.
Related SAP OSS Notes ->
Note 74000 - Q&A: Substitution in Business Workflow
Note 547419 - FAQ workflow, settings and Customizing
Note 456765 - Accessing workitems multiple times from mail-client
<b>Related links -></b>
YES, you can re-assign a requirement, just need the composite role SAP_BBP_STAL_PURCHASE_MANAGER, access to the transaction BBPWLRA01 - Redistribute Workload, search the requirement and assign manually to another purchasing group.
Hope this will help.