Unable to Reverse PGI

[Former Member]

Greetings all SD guru,

Need some urgent feedback on this.

Currently we found a problematic DO where picked qty > delivery qty. We are baffled how this can happen in the first place.

Looking at the doc flow, it was from a STO order. No WM involved. 2 picking request was issued for the DO ( usually there should only be 1 ) and PGI was done for 12 qty.

Since we found the issue on this DO and decided to cancel the DO, we tried to do a reversal PGI ( VL09 ) but unfortunately we were unable to do so. Message "No data available ... " was flagged even though in Doc Flow, there's a PGI document created. Even in the STO Po history, we can see that movement type 643 was performed for the DO.

Would appreciate some help on how to resolve this issue or any alternative workaround to resolve it. Our main objective is to cancel the DO.

Many thanks in advance.

Warmest Regards,

Edie

[Former Member · Accepted solution]

Hello

are you sure, no invoice was created here. If yes, 1st the invoice needs to be cancelled [ exception are proforma Inv. ] . It may sound obvious , but ensure that the correct number is being used to cancel the PGI. It's baffeling that pick Qty >D.O

try also ,Once the Transfer Order has been Created & confirmed. you have to cancel the TO using Tcode: LT15.

Cancel the TO and Picking Status in VL02N will be reset to A. then Delete the delivery.

Hope it works out.

[Former Member · Accepted solution]

Hi Shavon,

Thanks for the prompt reply. Yes, it is indeed a weird case here.

Fyi, there's no invoice created yet, only PGI issued for 12 qty. As there's no WM here, thus we dont use stock transfer. Picking was done manually ( as in entering the picking qty manually ) in DO, and upon saving, automatically a picking request will be generated. Weird case is there's two picking request created here.

Currently still stuck as we cant proceed to cancel the DO as reversal cant be done.

Regards,

Edie

[Former Member · Accepted solution]

If you are unable to do reverse PGI ,then create invoice Document ( VF01) -> enter Delivery number -> now cancel invoice Vf11 -> now come to VL09 ,use delivery number reverse goods issue ->come to VL02N ( do what ever you want ,i mean it will come change mode )-> goods issue -> create invoice

Thanks

Seshu

[Former Member · Accepted solution]

Hi Seshu,

Sorry for the late reply. Fyi, I've tried the suggestion prior to posting the issue but unfortunately still unable to cancel billing.

Fyi, as the case need to fix urgently, a workaround was done instead. Which is to increase the delivery to 24 and then billed for 24 qty instead.

Appreciate your input anyhow. Thanks.

Regards,

Edie

[Former Member]

A workaround to complete the DO was performed instead as unable to cancel DO even all subsequent tie-in is checked non-related.