visual administrator password reset

[Former Member]

Hi,

How can I reset user ADMINISTRATOR in order to logon to visual administrator?

I did enable the emergency user sap* but I am not able to access to the portal site because of an error.

Error applying patch to SPS11 and during the patch I got error with password mismatch.

[former_member185864 · Accepted solution]

Hi,

Just follow below steps:

<u><b>STEP-1: SAP* Activation</b></u>

1.Start the Config Tool C:\usr\sap\<SID>\<engine-instance>\j2ee\configtool\configtool.bat

Ex: D:\usr\sap\F02\JC00\j2ee\configtool --> configtool.bat

2. "Switch to configuration mode" for that Click on "Pencil" icon;

3. Click on "Pencil" icon means "Swith to Configuration Edit mode" then say "YES"

4. cluster_data --> server --> cfg --> services -->

click on "Propertysheet com.sap.security.core.ume.service

select properties:

ume.superadmin.activated = True

ume.superadmin.password = <enter password >

then say "OK"

Click on "Pencial ICON.

5. Save & restart Java Engine.

<u><b>STEP-2: Logon with SAP*</b></u>

Login with "SAP*" into portal

1. http://<host>:<Port>/useradmin/index.jsp

2. Enter userid / password as" SAP* / <password ex: abc123>"

3. Search for "Administrator" user

4. Reset or change password for "Administrtor"

<u><b>STEP-3: Disable "SAP*"</b></u>

1.Start the Config Tool C:\usr\sap\<SID>\<engine-instance>\j2ee\configtool\configtool.bat

Ex: D:\usr\sap\F02\JC00\j2ee\configtool --> configtool.bat

2. "Switch to configuration mode" for that Click on "Pencil" icon;

3. Click on "Pencil" icon means "Swith to Configuration Edit mode" then say "YES"

4. cluster_data --> server --> cfg --> services -->

click on "Propertysheet com.sap.security.core.ume.service

select properties:

ume.superadmin.activated = False

ume.superadmin.password = <enter password > --> delete password of SAP*

then say "OK"

Click on "Pencial ICON.

5. Save & restart Java Engine.

<u><b>STEP-4: Login with "Administrator"</b></u>

1. http://<host>:<Port>/useradmin/index.jsp

2. Enter userid / Password as "Administrator / <password>

3. it will ask change password just change it.

Please follow steps one by one. it should resolve your issue.

Thanks,

Nagaraju

[Former Member]

Hi,

If you are able to login to Visual admin then go to security provider and change the password.

In case you are not able to login to visual admin in that case only activate user sap* using configtool and then login using sap* to user administrator page and change the password for administrator. Tthen get backup to configtool and deactivate the sap* user for other users to take action.

Any changes in configtool must be saved and need to restart the cluster.

regards and reward with good points.

[Former Member]

Do you have double stack ( I see user sap*). If yes then unlock J2ee_admin user or reset pass in ABAP (SU01) and open your VA. Once done create new user called J2ee-admin and login.

Kedar