on 06-25-2007 1:42 PM
Hello all
We're encountering some serious performance problems with BBPSEARCH. We're on SRM 4.0 with SRM Server 5.0 SP08. We have 971 standard templates (created during go live with self developed abap program) with a total of more than 80'000 items.
When entering BBPSEARCH the standard behaviour is to show all documents from the last 7 days. This normally happens prior to ask the user to enter some selection criteria. Because of this the transaction stopped with a timeout after 5 minutes. We solved this with a small modification. It sets the default search criteria to show only approved shopping carts from the last 7 days. This eliminates the selection of our 971 standard templates.
But now when a users searches for a specific standard templates it is of course still possible to search for all documents. In such cases the problem is back again.
From our point of view this is a problem by design. It looks like in standard all 971 templates with all 80'000 items are somehow processed and then rendered by the internal ITS and then sent out to the web browser... instead of only selecting and showing up the header of the 971 templates and only reading the items of 1 template when clicking on it in the tree.
Anybody out there seing this as well? We already implemented OSS note 856803(creating some indexes, etc.).
Regards,
Renaud
Solved! We had to set some oracle database parameters and now performance is overall remarkably better!
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