ITS 6.20 SP18 Problem with the top bar menus

[Former Member]

Hello Henning,

we're using ITS 6.20 SP18 and experience a problem with the top bar menus in the SAPGUI for HTML (Enjoy Design) in both MSIE 6 and Moz Firefox 1.0.4.

When clicking the dropdown menus in the top bar the menu simply won't open. This only occurs in all of our homegrown (Z*) services when dropping into SAPGUI for HTML (ITS is in mixed mode). However - When running service WEBGUI seperately (via ...scripts/wgate/WEBGUI/! ) the menus work funnily enough.

This worked fine prior to the upgrade. Is there a new service parameter that I need to set? Have you got any more documentation? I checked out any related SAPNet notes on the SP18 documentation sheet, but couldn't find anything related.

Kind regards,

Michael

[former_member185704]

Hi,

Please describe exactly which Menu is not working (text menu or icons?, menu title, items inside) and please also have a look at the javascript console of Mozilla Firefox to see if a javascript error occurs at the time you click on the menu.

Best regards,

Henning

[Former Member]

> Please describe exactly which Menu is not working

> (text menu or icons?, menu title, items inside) and

> please also have a look at the javascript console of

> Mozilla Firefox to see if a javascript error occurs

> at the time you click on the menu.

Hi Henning,

it's the top menu (blue menu bar in Enjoy design) that's causing the problem.

I've ran it again in Mozilla Firefox with the JS Console open and it returns the message:

<b>window.frameElement has no properties (line 172 in d_menu.js - this is obviously for ../nsnavigator, but the same applies to MS IE)</b>

The line in question is:

if (leftleft + menuAll.offsetWidth > window.frameElement.offsetWidth)

Regards,

Michael

[Former Member]

> Please describe exactly which Menu is not working

> (text menu or icons?, menu title, items inside)

sorry, I should have been more specific here. It's the <b>text menu items</b> within SAPGUI for HTML for transaction VA03 when called from within a Z* service. The top items (Sales Document, Edit, Goto, Environment, System, Help) for each menu category do appear, but clicking on them does not launch the drop down menu. Thta's when the JS error is triggered.

As mentioned before: Calling any SAP transaction from within the WEBGUI-service works fine.

We've also raised a SAPNet ticket for this now.

Regards,

Michael

[former_member185704]

Hi Michael,

Please read Note 849376. It's quite possible that this correction will solve the problem. (The correction is part of an ITS 6.20 patch that is not published yet.)

Please copy all information you gave in this thread into the SAPNET ticket. I will stop helping you on this problem now because the support will now care for it.

Best regards,

Henning.

[Former Member]

Hi Henning,

> Please copy all information you gave in this thread

> into the SAPNET ticket. I will stop helping you on

> this problem now because the support will now care

> for it.

Sure, I understand. Many thanks for your help up to here.

Regards,

Michael

[Former Member]

Hi Henning,

many thanks for the heads-up. However you did say "Please ask me for information that you can't find.", which is what I did. Anyway, no bother.

Any help or further documentation appreciated!

Michael

[former_member185704]

Hi Michael,

You have posted this question as a reply to my thread "ITS FAQ's + latest releases". Because your question is not related to the topic of my thread I have branched your question into a new thread.

Best regards,

Henning

[former_member185704]

Hi Michael,

There is no known problem regarding ITS 6.20 PL 18 and the menu at this time. Please provide an example for a service file (.srvc) of one of your Z services and also the global.srvc.

Maybe some settings are wrong there?

Best regards,

Henning

Message was edited by: Henning Pingel

[Former Member]

> There is no known problem regarding ITS 6.20 PL 18

> and the menu at this time. Please provide an example

> for a service file (.srvc) of one of your Z

> services and also the global.srvc.

>

<u>These are the <b>global.srvc</b> settings</u>

~appserver

~client 010

~clientcert 1

~cookies 1

~exiturl

~hostsecure xxxxxxxxx

~hostunsecure xxxxxxxxx

~language

~login

~logingroup ZZZZZZZZ

~menu2002 0

~messageserver xxxxxxxx.xx.xx.xx

~multiinstanceservices 1

~password

~portsecure 443

~portunsecure 80

~routestring

~runtimemode pm

~systemname XXX

~systemnumber 00

~theme 99

~timeout 120

~urlarchive /scripts/sapawl.dll

~urlimage /sap/its/graphics

~urlmime /sap/its/mimes

~usertimeout 1

~webgui_theme 99

~xgateway sapdiag

~xgateways sapxgadm,sapdiag,sapxgwfc,sapxginet,sapxgbc,sapextauth

~rfctimeout 10

~noheaderokcode 1

~http_use_compression 1

~http_compress_level 7

~mysapcomnosso1cookie 1

<u>These are the service settings for one of our <b>Z* services</b>:</u>

~AUTOSCROLL 0

~COOKIES 1

~GENERATEDYNPRO 1

~HTTP_COMPRESS_LEVEL 9

~HTTP_USE_COMPRESSION 1

~LISTSCROLLING 0

~LOGIN

~PASSWORD

~POPUPS 1

~STYLE DHTML

~TRANSACTION Zxxxxx

~WEBGUI

~WEBGUI_POPUPS 1

~WEBGUI_THEME 99

Kind regards,

Michael