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Device type ZHPPCLII for HP Printer

Former Member
0 Kudos

Hello

Following an upgrade to ECC6, I have problems with the following HP printers which cannot anymore print barcodes:

HP 4250N, HP 5000 LaserJet and HP 4200N

I used before the upgrade a specific device type.

The OSS note 199166 indicates that HP delivers a device type ZHPPCLII for barcoding which can be downloaded from http://jazz.external.hp.com.

Once there no way to doawnload it or to find it and from HPside no phone number to call for help only email adress for the support but no answer (several emails sent for more than 10 days).

Any help will be very much appreciated

Kind regards

Tewfik

Accepted Solutions (0)

Answers (1)

Answers (1)

vincentlim826
Employee
Employee
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Hi Twefik,

If you have problems to download it from http://jazz.external.hp.com

you have to contact the printer manufacturer (HP) for further help. No other way.

SAP does not produce device type ZHPPCLII for barcoding, after all.

cheers,

Vincent