SAP* lock problem

[Former Member]

Hello,

I think I lock my Administrator user.

This morning while I try to syncronize the code using J2EE Engine Sync I took "The Administrator pasword expired " message. Then I did the following operation :

<b>STEP-1: Enable "SAP*"

1.Start the Config Tool C:\usr\sap\<SID>\<engine-instance>\j2ee\configtool\configtool.bat

Ex: D:\usr\sap\F02\JC00\j2ee\configtool --> configtool.bat

2.Goto cluster-data --> Global server configuration --> services --> com.sap.security.core.ume.service

3.Double-click on the property "ume.superadmin.activated = TRUE"

4.Double-click on the property "ume.superadmin.password=<Enter any password ex: abc123>"

5.Save.

6.Restart the engine.

STEP-2: Login with "SAP*" into portal

1. http://<host>:<Port>/useradmin/index.jsp

2. Enter userid / password as" SAP* / <password ex: abc123>"

3. Search for "Administrator" user

4. Reset or change password for "Administrtor"

</b>

But when I tried to STEP-2 2. SAP*/password i took the following error :

"An error occurred. Contact your system administrator."

So rigth now I can neither use my Administrator nor SAP*

Please anyone help me to solve this problem and change Administrator password

Thank you very much

Perihan

[former_member185864]

Hi Perihan Ersoy,

Just follow below steps:

1.Start the Config Tool C:\usr\sap\<SID>\<engine-instance>\j2ee\configtool\configtool.bat

Ex: D:\usr\sap\F02\JC00\j2ee\configtool --> configtool.bat

2. "Switch to configuration mode" for that Click on "Pencil" icon;

3. Click on "Pencil" icon means "Swith to Configuration Edit mode" then say "YES"

4. cluster_data --> server --> cfg --> services -->

click on "Propertysheet com.sap.security.core.ume.service

select properties:

ume.superadmin.activated = True

ume.superadmin.password = <enter password >

then say "OK"

Click on "Pencial ICON.

5. Save & restart Java Engine.

Login with "Administrator"

1. http://<host>:<Port>/useradmin/index.jsp

2. Enter userid / Password as "Administrator / <password>

3. it will ask change password just change it.

Please follow steps one by one. it should resolve your issue.

Thanks,

Nagaraju

[Former Member]

Hi

I did your explanation,

I set ume.superadmin.activated true and

I create a new pasword from ume.superadmin.password

then I click "OK" button. After I click pencil icon and last I click file--> apply

After I stop-start J2EE engine from sapmmc.

when I try to logon http://<host>:<Port>/useradmin/index.jsp

with Administrator / password it gives me "user locked "

and when I try to logon with SAP* I still get the "An Error occured contact the system

administrator" error.

I don't understand why I stil get the same error.

and how can I unlock Administrator user

Can anyone help me

is there another solution?

Thank you

Perihan

[Former Member]

did u restart the J2EE engine

[Former Member]

did u restart the J2EE engine after doing the changes in config tool

[Former Member]

Yes I restrart the engine.

I did the following operations :

<b>1.Start the Config Tool C:\usr\sap\<SID>\<engine-instance>\j2ee\configtool\configtool.bat

Ex: D:\usr\sap\F02\JC00\j2ee\configtool --> configtool.bat

2. "Switch to configuration mode" for that Click on "Pencil" icon;

3. Click on "Pencil" icon means "Swith to Configuration Edit mode" then say "YES"

4. cluster_data --> server --> cfg --> services -->

click on "Propertysheet com.sap.security.core.ume.service

select properties:

ume.superadmin.activated = True

ume.superadmin.password = <enter password >

then say "OK"

Click on "Pencial ICON.

5. Save & File-->apply

stop J2EE engine, start J2EE engine.</b>

then I try to logon http://localhost:<Port>/useradmin/index.jsp

then I enter userID : sap*

password: <given password>

I still get the error of "An error occured contact your system administrator"

Do I also lock the sap*

What should I do?

I'm in a desprate position.

Thank you

Perihan

[Former Member]

Hi,

Actually UMEAdminApp page is shown when I enter http://localhost:<port>/useradmin/index.jsp.

Also the three button in the top are enabled (Identity Management, Batch Inport, User Management Configuration)

Below these button there are 10 "An Error Occured Contact Your System Administrator " messages.

Then there are two text fields. After that there are Go, Advanced Search and Close Advanced Searched buttons which are eanbled.

But when I enter the "Administrator" and press "Go" button it gives me <b>"You are not authorized to access this application. Contact your system administrator " </b>

message.

And also "Unlock" "new" buttons are disabled. So I don't know how can I unlock my Administrator user

Can anyone help me please?

Perihan

[former_member185864]

Hi Perihan Ersoy ,

Steps are correct,what you were folloed; for activating SAP*,

Which Build and SP, you are using?

I faced sam kind of issue on SPS13; could you check CSN num: <b>2523466 2007</b>

Thanks,

Nagaraju

[Former Member]

Hi Nagaraju Parlapalli,

Could you please send the link. Because I couldn't find with the CSN number. I would be very appreciate if you send the direct link

Thank you very much

Perihan