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SAP GUI 7.10 - Issue reading files from Solution Manager

corinne_lofts
Participant
0 Kudos

Hi everyone,

We have just installed SAP GUI 7.10 on our PC and have tried to open documents from Solution Manager.

On both Display and Change mode we are getting "The document cannot be displayed" (SOLAR_DOC021)

Can you suggest anything regarding the source of the problem? Any quick resolution?

Thank you

Corinne

Accepted Solutions (1)

Accepted Solutions (1)

Satyabrata_Basu
Contributor
0 Kudos

Hi,

Did you already patch the SAPGui 7.10 ? If not could be a good idea. Latest is patch-02.

Cheers !!

Satya.

PS: Pls reward points for helpful answer...Thx.

corinne_lofts
Participant
0 Kudos

Hi Satya,

Applying Patch 2 indeed resolved the issue.

Finding the correct link for the location of the patches was the trickiest part of all.

Thank you

Corinne

Answers (2)

Answers (2)

Former Member
0 Kudos

Found it myself. Tricky indeed.

http://service.sap.com/patches

- Search for Support Packages and Patches

- Enter Search Term "SAP GUI"

- Select SAP GUI FOR WINDOWS

- Select SAP GUI FOR WINDOWS 7.10 CORE

- Select SAP GUI FOR WINDOWS 7.10 CORE, on the next page also

- Select Win 32

- Arrive at avail. downloads

Regards,

Nathan

Former Member
0 Kudos

My apologies for re-opening this thread.

Corinne would you be kind enough to provide the link to this patch?