RBBP_NOTIFICATION_OFFAPP sending multiple e-mails

[Former Member]

I have implemented the offline approval e-mails in SRM using RBBP_NOTIFICATION_OFFAPP. When we run this job on a scheduled basis (say - every five minutes) each time it runs, it picks up <i>all</i> workitems, not just new workitems since the job's last run. The result is approvers receive e-mail notices every five minutes.

I searched Note 1054653 for a possible solution. The resolution details changing the code of RBBP_NOTIFICATION_OFFAPP to call function ENQUEUE_E_RSWUWFMLEC. This function module does not appear to exist in SE37 on my system.

Any ideas how I can prevent the multiple e-mails?

Thanks in advance

[yann_bouillut · Accepted solution]

Hi,

What is your release and patch level ?

Kind regards,

Yann

[Former Member · Accepted solution]

We are on SRM 5.50 patch SAPKIBKT07

[yann_bouillut · Accepted solution]

Hi,

Did you first implement OSS note 983693 ?

Once implemented , you can implement note 1054653

Kind regards,

Yann

[Former Member · Accepted solution]

Hi

<u>Its clearly mentioned in the OSS Note - 1054653</u>

Implement Support Package or carry out the Correction Instruction:

1. Implement the note 983693

2. Implement the Code below

<u>Related OSS Note to 983693 -></u>

Note 1044785 - RSWUWFMLEC cannot be locked in background job

Hope this will help.

Regards

- Atul