J2EE Admin User locked (NW04s)

[Former Member]

Hi,

my AdminAccount is locked. I tried to use the superuser --> activated the superuser, changed the superuser password like the below description and restarted my engine. After that I tried the user "SAP*" in combination with the new password, but everytime I get the error message "User authentifation failed". Could anybody know something about some changes of the SUPERUSER and his Name as user or something like this?

Kind regards, kathrin

STEP-1: Enable "SAP*"

1.Start the Config Tool C:\usr\sap\<SID>\<engine-instance>\j2ee\configtool\configtool.bat

Ex: D:\usr\sap\F02\JC00\j2ee\configtool --> configtool.bat

2.Goto cluster-data --> Global server configuration --> services --> com.sap.security.core.ume.service

3.Double-click on the property "ume.superadmin.activated = TRUE"

4.Double-click on the property "ume.superadmin.password=<Enter any password ex: abc123>"

5.Save.

6.Restart the engine.

STEP-2: Login with "SAP*" into portal

1. http://<host>:<Port>/useradmin/index.jsp

2. Enter userid / password as" SAP* / <password ex: abc123>"

[former_member185864 · Accepted solution]

Hi Kathrin Gossmann,

Just follow below steps:

1.Start the Config Tool C:\usr\sap\<SID>\<engine-instance>\j2ee\configtool\configtool.bat

Ex: D:\usr\sap\F02\JC00\j2ee\configtool --> configtool.bat

2. "Switch to configuration mode" for that Click on "Pencil" icon;

3. Click on "Pencil" icon means "Swith to Configuration Edit mode" then say "YES"

4. cluster_data --> server --> cfg --> services -->

click on "Propertysheet com.sap.security.core.ume.service

select properties:

ume.superadmin.activated = True

ume.superadmin.password = <enter password >

then say "OK"

Click on "Pencial ICON.

5. Save & restart Java Engine.

Thanks,

Nagaraju

[Former Member · Accepted solution]

Thank you very much for these replies, both of you.

Nagarajus advice works

Thanks, Kind Regards, Kathrin

[Former Member]

Hi,

Here's another way to unlock admin users:

Moreover, an easy lookup to unlock the Administrator is as follows:-

=>Activating emergency user:-

1. Start configtool

2. set the following properties: [Instance_ID<ID> -> Server_ID<ID> -> services -> com.sap.security.core.ume.service]

a. ume.superadmin.activated - true

b. ume.superadmin.password - <password> [the desired password for SAP*]

3. Restart Java Application server

=> Unlocking Administrator:-

1. Start visual admin

2. Create a new connection, to Login with SAP* as user and the given password

3. Unlock all administrator users:

a. go to <cluster> -> Server -> Services -> Security provider and choose User Management tab

b. Unlock the user Administrator and provide a new password

c. [Optional] You can also create another administrator (say superadmin) in case you want to avoid doing all this the next time.

=> Deactivating SAP* (emergency user) by setting ume.superadmin.activated - false in configtool

[This is required because all other users are deactivated when the SAP* user is active]

=>Restart the java Application server

Regards,

Satyajit.