Newbie problem: elements pane is empty

[Former Member]

Hi,

my Visual Composer (version 6 on EP 6, with patch 4) starts fine, I can also connect to the portal and I can see my R3 systems in the Data tab.

My <b>elements pane</b> is empty, though.

According to the tutorial, I should be able to go to "Model"/"add elements" and drag a module to my design view.

I can't, because of the above problem.

Any idea what the cause/solution could be?

Thanks

Lothar

[Former Member · Accepted solution]

Lothar,

Did you install MSXML and SVGView packages?

Installing MSXML4.0 package fixed my problem.

For more information refer to the following links.

http://help.sap.com/saphelp_nw04/helpdata/en/01/4b7e40417c6d1de10000000a1550b0/frameset.htm

http://help.sap.com/saphelp_nw04/helpdata/en/16/e283412f16010de10000000a1550b0/frameset.htm

Regards

-Venkat Malempati

[Former Member]

I am also having this problem...anyone find a solution?

[Former Member]

Hi,

welcome to the "club".

the most common solution, recommended by most consultants is 'reinstall SVG Viewer'.

It definitely did not help in my case, though, and I am still having this problem.

regards

Lothar

[Former Member]

Hi All

I had the exact same problem and solved it this way. Patch VC to patch 5. Reinstall the SVG viewer on the client AND on the server. Then the elements pane is working correctly.

Best regards, Martin

[Former Member]

Lothar,

This is because either the SVG Viewer is not installed or you need to reinstall it. I had this problem when first installing the VC.

Reinstall the SVG Viewer and you should be good to go.

Cheers,

Scott